Cassandra Webb Rutland
Forsyth,GA
Summary
Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease. Seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Lead Appt Sch/Insurance Verification Specialist
OrthoGeorgia/Spine Center
02.2020 - Current
- Process claims that are received through Electronic Data Interchange (EDI) clearing house, fax,
- Strong interpersonal skills and good written and verbal communication skills
- Advanced computer skills, including working knowledge of MS Office: Word, Excel, and PowerPoint
- Schedule Management ~ Athena System
- Assisted patients with understanding personalized insurance coverage and benefits.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Updated patient records with accurate, current insurance policy information.
- Trained new staff on current, correct insurance verification procedures.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Medical Billing & Coding Specialist
Central Ga Wound Care Center/Atrium Healthcare
03.2006 - 02.2020
- Reviewed bills to ensure accuracy and liaised with Medicaid/Medicare and private insurance companies to resolve discrepancies
- Gathered information from healthcare providers to assign the correct medical code
- Compiled and tracked outstanding balances owed to medical facilities.
- Corrected, completed and processed claims for multiple payer codes.
- Logged charges and payments within [Software].
- Monitored outstanding invoices and performed collections duties.
Underwriting Assistant
GEICO
02.1999 - 03.2006
- Conducted comprehensive analysis and evaluated risk to control underwriting loss.
- Reviewed and evaluated insurance applications to approve, suspend or decline requests.
- Collected and reviewed third-party reports to support decisions.
- Obtain information about applicant to determine coverage needs.
- Help determine premium cost
- Offer recommendations on weather or not to approve an apllication.
Education
Medical Billing & Coding -
American Professional Institute
01.2004
Surgical Technology
Flint River Technical College
01.1998
Diploma -
Mary Persons High School
01.1990
Skills
- Coding medical procedures, conditions, and treatments
- Invoice and claim preparation
- Strong knowledge of medical terminology
- Written and verbal communication
- Reporting abilities
- Insurance plan verification
- Insurance terminology
- Good work ethic
- Quality control
- Quoting and pricing policies
Timeline
Lead Appt Sch/Insurance Verification Specialist
OrthoGeorgia/Spine Center
02.2020 - Current
Medical Billing & Coding Specialist
Central Ga Wound Care Center/Atrium Healthcare
03.2006 - 02.2020
Underwriting Assistant
GEICO
02.1999 - 03.2006
Medical Billing & Coding -
American Professional Institute
Surgical Technology
Flint River Technical College
Diploma -
Mary Persons High School
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