Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassanova Bradley

Houston,TX

Summary

Detail-oriented and dedicated professional with diverse work experience seeking remote opportunities in data entry and customer service roles. Possess strong organizational skills, excellent attention to detail, and a commitment to delivering high-quality results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

9
9
years of professional experience

Work History

Data Entry and Customer Service Representative

Jones Management Group
02.2021 - Current
  • Perform data entry tasks with accuracy and efficiency, ensuring timely completion of projects
  • Provide exceptional customer service by responding to inquiries and resolving issues promptly and courteously
  • Collaborate with team members to streamline processes and improve overall efficiency.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Click List Cashier

Kroger
01.2019 - 01.2021
  • Processed online orders and provided excellent customer service to Click List customers
  • Operated cash register and handled transactions accurately and efficiently
  • Assisted with bagging groceries and loading them into customers' vehicles.
  • Lifted up to 50 pounds at once and used forklift to move heavier loads.

Back of House Stock Shelves

Waste REC
01.2019 - 12.2019
  • Sorted recyclable materials and prepared them for processing
  • Maintained clean and organized work area in compliance with safety standards
  • Assisted with general warehouse duties as needed.
  • Participated in training sessions to stay current on best practices for shelving and handling various materials.
  • Supported a positive work environment by consistently arriving on time, completing assigned tasks efficiently, and demonstrating flexibility in assisting with various library needs.

Back of House Stock Shelves

Kroger
06.2017 - 12.2018
  • Managed inventory and restocked shelves to ensure availability of products for customers
  • Followed company policies and procedures for proper handling and storage of merchandise
  • Assisted with receiving shipments and organizing stockroom inventory.

Busser

Cheddar's Restaurant
01.2015 - 12.2017
  • Assisted servers with clearing and resetting tables to provide a clean and inviting dining environment
  • Provided attentive and courteous service to restaurant guests
  • Supported team members in delivering exceptional dining experiences.

Cook

Taz's Restaurant
02.2017 - 05.2017
  • Prepared and cooked menu items according to established recipes and standards
  • Maintained cleanliness and sanitation of kitchen equipment and workstations
  • Collaborated with kitchen staff to ensure timely and efficient food service.

Education

High School Diploma -

George Bush High School
Richmond, TX
01.2017

Skills

  • Proficient in data entry with high level of accuracy and attention to detail
  • Strong customer service skills, with ability to effectively communicate and problem-solve
  • Knowledge of inventory management and stocking procedures
  • Familiarity with kitchen operations and food preparation techniques
  • Ability to work independently and collaboratively in fast-paced environments
  • Excellent time management and organizational skills
  • Product Promotion
  • Call Documentation
  • Record preparation
  • Professional telephone demeanor

Timeline

Data Entry and Customer Service Representative

Jones Management Group
02.2021 - Current

Click List Cashier

Kroger
01.2019 - 01.2021

Back of House Stock Shelves

Waste REC
01.2019 - 12.2019

Back of House Stock Shelves

Kroger
06.2017 - 12.2018

Cook

Taz's Restaurant
02.2017 - 05.2017

Busser

Cheddar's Restaurant
01.2015 - 12.2017

High School Diploma -

George Bush High School
Cassanova Bradley