Summary
Overview
Work History
Education
Skills
Timeline
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Cassaundra Clark

Saint Albans,ME

Summary

Hardworking and dedicated Nursing student with strong organizational skills seeking a New Grad RN position. Familiar with the unit and EMR through Clinical rotations on-site.

Overview

10
10
years of professional experience

Work History

Workforce Management Coordinator

Athenahealth
08.2015 - Current
  • Improved workforce efficiency by optimizing scheduling and resource allocation.
  • Developed comprehensive reports for management to track key performance indicators and drive continuous improvement.
  • Streamlined communication channels with cross-functional teams, enhancing collaboration and productivity.
  • Reduced employee turnover by implementing effective onboarding processes and ongoing training programs, balancing engagement and productivity.
  • Enhanced workforce flexibility by implementing a successful remote work policy for eligible employees.
  • Analyzed workforce data to identify trends and implement targeted interventions, increasing employee satisfaction.

Assistant Manager

Wendy's Restaurant
08.2013 - 08.2015
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.

Education

Associate of Science - Nursing

Beal College
Bangor, ME
02.2024

Skills

  • Customer Service
  • Software Proficiency
  • Organizational Skills
  • Leadership Abilities
  • Project Coordination
  • Strategic Thinking
  • Cross-functional Coordination
  • Performance Management

Timeline

Workforce Management Coordinator

Athenahealth
08.2015 - Current

Assistant Manager

Wendy's Restaurant
08.2013 - 08.2015

Associate of Science - Nursing

Beal College

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Cassaundra Clark