Open To Work
Cassaundra Inge Burks
Mobile,AL
Summary
Experienced VP in private banking, recognized for cultivating strong relationships and enhancing customer satisfaction. Expertise in strategic planning and implementation of initiatives that drive retention and operational excellence. I have expertise in public speaking and community representation. Proven ability to mentor talent and lead successful initiatives that improve service delivery, align with market trends and optimize stakeholder engagement. I am adaptable, reliable and always eager to conscientiously execute at an expert level. Reputation matters.
Overview
12
12
years of professional experience
Work History
VP - Private Banking
Renasant Bank
Mobile, AL
09.2018 - 11.2025
- Led strategic initiatives to enhance customer engagement and retention across multiple banking products.
- Developed and implemented operational efficiencies, resulting in improved service delivery and reduced turnaround times.
- Oversaw cross-functional teams to drive alignment on key bank initiatives and ensure successful project execution.
- Analyzed market trends to inform strategic planning, product development, and competitive positioning within the financial sector.
- Led South Alabama market through trials and successes of the 2020 SBA PPP loan process. Created, trained and implemented efficiencies that were adopted throughout the banking footprint.
- Representation at corporate and community events as keynote speaker, MC, panelist, organizer, thought-leader and honoree.
VP - Workplace Solutions
BBVA Compass Bank
Mobile, AL
08.2015 - 08.2018
- Led strategic initiatives to enhance customer engagement and satisfaction across banking services.
- Streamlined operations through implementation of partnerships with various lines of business.
- Directed cross-functional teams to achieve organizational goals and improve service delivery efficiency.
Project Manager and Community Outreach Specialist
Mobile County Health Department
Mobile, AL
09.2013 - 08.2018
- Led multi-disciplinary teams to deliver public health initiatives on schedule and within budget.
- Represented our team as a thought leader at regional and national conferences.
- Recognized by the CDC as Teen Pregnancy Prevention experts, resulting in peer reviewed results publication and national presenter/educator designation .
- Developed and implemented project plans, ensuring alignment that exceeded departmental goals and community expectations.
- Streamlined communication processes among stakeholders to enhance project transparency and collaboration.
- Mentored and trained junior staff and community stakeholders in project management best practices, improving team performance and knowledge retention.
- Established key performance indicators to track progress and evaluate the effectiveness of health interventions as MCHD liaison to CDC (Center for Disease Control).
- Facilitated training sessions for staff on new systems and tools, enhancing operational efficiency across our specific project.
Education
Bachelor of Science - Business Administration
Florida Agricultural And Mechanical University
Tallahassee, FL08-1990
Skills
- Team Leadership
- Relationship Building and Talent Development
- Critical Thinking and Decision Making
- Complex Problem-Solving and Implementation
- Customer Service and Chaos Coordination
- Documentation and Reporting
- Negotiation and Persuasion
- Training, Coaching and Mentoring
- Media Relations and Event Production
- Public Speaking, Business Storytelling
- Community Minded Leadership and Representation
Accomplishments
- President; Alabama Banking School Graduating Class 2021, Keynote Speaker and Financial Bank Simulation Winning Team.
COMMUNITY INVOLVEMENT
- 2022 Honoree; 40 Over 40 Mobile, AL
- Board Chair; Mobile County DHR 2025- Present
- Board Member; Mobile Ballet; 2020 - Present, Immediate Past Event Chair
- Board Member (Charter Member); Impact 100 Mobile - Grant Distribution Co Chair; 2021 - Present
- Board Member; Barton Academy Foundation; 2024- Present
- Board Member; Covenant Academy of Mobile; 2025 - Present
- GRIND Small Business Development Center; Advisor and Community Awards event host; 2019 - Present
- Boys and Girls Clubs of South Alabama; Former BOD member; current advisor and teen public speaking instructor and competition coach; 2018 - Present...Volunteer of the Year 2022
- Friends of The Library (Mobile Public Library); Member, Volunteer and Enthusiast; 2010 - Present
- University of South Alabama; Girls Basketball Team Mentor and Etiquette Trainer, Mitchell College of Business; speaker, advisor
- Distinguished Young Women Scholarship Competition; Current Area Judge
- Miss America Pageant (Alabama Committee); Advisor and Interview Coach
CITY OF MOBILE, ALABAMA
- Volunteer, Member and Chair of Various Committees - Docent and Guide; Colonial Fort Conde, Mobile Home and Garden Tours, Mobile Park and Recreational Center neighborhood liaison, and Mobile Senior Bowl Hostess
- Start Up Mobile - Small Business Pitch Competition Inaugural Organizing Team Member
- Inaugural Mobile, AL Ted-X Simulcast Host and Facilitator
- Small Business Development Office; "Money Moves Boot-Camp" facilitator and panelist 2024 - Present
- Innovation Portal; Start Up Competition advisor and mentor
- Voting District Polling Precinct Inspector and Chief Clerk; 2017 - Present
- Alabama Contemporary Art Center; Former BOD member, current advisor
PERSONAL AFFILIATIONS
- Florida A & M University Alumni Association
- Alpha Kappa Alpha Sorority, Incorporated Member
- University of South Alabama Children's and Women's Hospital volunteer "Wonder Woman"
- Community Etiquette Instructor
- Professional Event MC, Model and Actress
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
VP - Private Banking
Renasant Bank
09.2018 - 11.2025
VP - Workplace Solutions
BBVA Compass Bank
08.2015 - 08.2018
Project Manager and Community Outreach Specialist
Mobile County Health Department
09.2013 - 08.2018
Bachelor of Science - Business Administration
Florida Agricultural And Mechanical University