Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Upper Bay Technician
Jiffy Lube
08.2021 - 07.2022
One of my main jobs was making sure that the oil change was done and that all the right steps where followed,
cashing people out taking to customers about recommendations they needed on their vehicles .
answering phone calls
making sure the shop was clean and organized and inviting
Customer Services Rep
Roi Solutions
09.2020 - 08.2021
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork and fulfilled quote requests to deliver excellent customer support.
Education
High School Diploma -
05.2010
Skills
- Critical Thinking
- Tire Rotations
- Brakes and Tires
- Information Updates
- Automotive Maintenance
- Corrective Maintenance
- Diagnostic Procedures
- Washing Windows
- Customer Satisfaction
- Customer Relations
- Documentation Skills
- Customer Service
- Oil Changes
- Fluid Checks
- Verbal and Written Communication
- Stocking and Replenishing
- Microsoft PowerPoint
- Microsoft Excel
- Brand Representation
- POS Systems Expertise
- Promotional Support
- Shipping and Receiving Understanding
- Typing Proficiency
- Quality Assurance Controls
- Retail Materials Management
- Managing Multiple Tasks
- Money Handling Abilities
- Conflict Resolution
- Technical Support
- Call Center Operations
- Multi-Line Phone Talent
- Reading Comprehension
- Professional Telephone Demeanor
- Product Promotion
- Closing Sales
- Customer Relationship Management
- Order Processing
- Delivery Scheduling
- Store Maintenance
- Office Equipment Proficiency
- Customer Account Management
- Policy and Procedure Adherence
- Sales Quota Achievement
- Calm and Professional Under Pressure
- Customer Retention Strategies
- Prioritization
- Research
- Filing
- Spreadsheets
- Calendaring
- Documentation
- Proofreading
Timeline
Upper Bay Technician - Jiffy Lube
08.2021 - 07.2022
Customer Services Rep - Roi Solutions
09.2020 - 08.2021
Fremont High School - High School Diploma,
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