Managed new and existing relationships and developed strategic plans for growth for over 200 SEGs
Consulted with branch managers regarding the creation of career pathing opportunities for members of their teams
Worked collaboratively with key stakeholders across the credit union to design, develop, implement, and evaluate capability activities, including new programs, coaching, eLearning, and mentoring
Analyzed and administered competitive strategies and services for long-term business development
Strengthened client relationships by actively listening to their needs and providing tailored financial solutions
Managed approximately 80-100 SEG events each year
Business Account Executive
Idaho State University Credit Union (Lookout Credit Union)
10.2011 - 04.2014
Created new business from existing and potential partnerships by retaining and expanding relationships
Managed 40+ events each year, including a large annual fundraiser for the school district
Coordinated business development activities and onboarding of new partners by organizing onsite events and internal communications
Designed promotions to involve business partners and the community through the use of social media and email campaigns
Seminar & Continuing Medical Education (CME) Coordinator
Bingham Memorial Hospital
12.2010 - 08.2011
Coordinated multiple monthly community educational seminars as well as CME activities for over 30 physicians
Developed advertising/promotional strategies for the seminar program which included planning 15-20 seminars a month
Created a network of relationships among medical staff from regional hospitals
Developed and oversaw the learning and training for CME programs
Explored topics and developed presentations for physician use
Initiated and began implementation of a senior health program and assisted in employer health education/health fair events
Education
Master of Science - Human Resources Development
Idaho State University
Pocatello, ID
05.2025
Bachelor of Arts - Mass Communication
Idaho State University
Pocatello, ID
05.2010
Skills
Team Leadership
Public Speaking
Written and verbal communication
Relationship Building
Stakeholder Management
Critical Thinking
Awards
2018 20 Under 40 Award
2018 Leadership Pocatello-Chubbuck Alumni of the Year
Community Service
Leadership Pocatello-Chubbuck Board Member
ISU Alumni Association Board Member
Pocatello-Chubbuck Chamber Chief
Elevate Leadership Summit Chair
First Tee of Pocatello Head Coach
LEAP Leadership Committee Chair
KIND Community Board Member
CUNA Marketing & BD Conference Planning Committee
Magic Valley Leadership Graduate/Facilitator
Portneuf Valley Partners
Zoo Idaho Zoological Society Board VP
Leadership Idaho Falls Graduate
Leadership Pocatello-Chubbuck Graduate
Summary
Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over ten years of assisting clients with financial planning processes and, and offering dynamic collaboration and decision-making skills.
Timeline
Select Employer Group (SEG) Relationship Manager
Mountain America Credit Union
04.2014 - 05.2024
Business Account Executive
Idaho State University Credit Union (Lookout Credit Union)
10.2011 - 04.2014
Seminar & Continuing Medical Education (CME) Coordinator