Cassi Willis
Royal,Arkansas
Summary
Hardworking employee enthusiastic about working alongside others to create a successful working environment. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Bus Driver
Lake Hamilton School District
08.2023 - Current
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Promoted positive rider experience by providing courteous, attentive service and addressing student concerns promptly.
Instructional Paraprofessional
Lake Hamilton School District
01.2021 - Current
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Worked closely with lead teachers to develop curriculum materials that aligned with state standards and district objectives.
- Provided one-on-one support for students with special needs, ensuring their individualized learning goals were met.
- Implemented behavior management strategies to maintain a positive and focused classroom environment.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Supported student learning objectives through personalized and small group assistance.
Sales Lead
Five Below
09.2019 - 09.2022
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Collaborated with cross-functional teams to develop integrated sales strategies, driving overall company growth.
- Performed inventory control procedures to manage stock.
- Monitored sales team performance and provided constructive feedback.
- Handled cash register operations and customer transactions to process payments.
- Assisted in development of monthly sales goals to motivate team and drive business objectives.
Bridal Consultant
Beau's Bridal
08.2017 - 12.2019
- Assisted brides in selecting the perfect gown by carefully listening to their preferences and offering expert advice based on body type, venue, and personal style.
- Demonstrated excellent problem-solving skills when addressing any challenges faced during fittings or alterations appointments, ensuring client satisfaction at all times.
- Delivered exceptional customer service during all stages of the bridal gown selection process, from initial consultation through final fittings and pick-up dates.
- Maintained a visually appealing showroom floor by regularly updating displays with new inventory and seasonal trends.
- Assisted in scheduling appointments and following up with clients who had special requests or needs.
Education
No Degree - Dental Hygiene
University of Arkansas-Fort Smith
Fort Smith, ARNo Degree - Elementary Education
Henderson State University
Arkadelphia, ARHigh School Diploma -
Lake Hamilton High School
Pearcy, AR05.2015
Skills
- Documentation
- Faculty support
- Computer Skills
- Effective Communication
- Collaborative Teamwork
- Stockroom Management
- Account Management
- Teamwork and Collaboration
- Team Leadership
- Customer Service
- Positive Customer Experience
- Goal-Oriented
Timeline
Bus Driver
Lake Hamilton School District
08.2023 - Current
Instructional Paraprofessional
Lake Hamilton School District
01.2021 - Current
Sales Lead
Five Below
09.2019 - 09.2022
Bridal Consultant
Beau's Bridal
08.2017 - 12.2019
No Degree - Dental Hygiene
University of Arkansas-Fort Smith
No Degree - Elementary Education
Henderson State University
High School Diploma -
Lake Hamilton High School
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