Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Work Preference
Timeline
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Cassia Jackson

Cassia Jackson

Phoenix,AZ

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

10
10
years of professional experience

Work History

Package Handler

Federal Express Corporation
10.2024 - 10.2024
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Call Center Representative

MDS Communication
06.2024 - 07.2024
  • Maintained strong relationships with customers, leading to increased repeat business.
  • Enhanced company reputation by addressing customer concerns and resolving issues promptly.
  • Exceeded daily outbound call quotas while maintaining high levels of customer satisfaction and engagement.
  • raising money for non-profit organizations over the telephone.

Cashier

Goodwill
01.2024 - 06.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Retail Associate

Dds Discount
09.2023 - 11.2023
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.

Painting Apprentice

Legacy Vocational
08.2023 - 10.2023
  • Painted surfaces using brushes, and paint rollers.
  • Prepared surfaces and surrounding areas for painting using tape, and other materials.
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
  • Protected surfaces from damage and spills by using drop cloths prior to and during painting.
  • Brushed and rolled on all textures to level 5 walls.

Cashier

Goodwill
03.2023 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, re tag and display merchandise as required.

Donation Center Attendant

Goodwill
11.2019 - 12.2019
  • Sorted and placed donations in appropriate containers.
  • Greeted and provided friendly service to donors and assisted in transferring items to facility.
  • Completed appropriate paperwork for donations.
  • Sorted and performed quality control measures of donated items.
  • Maintained organized and clean worksite.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

Retail Processor

Goodwill
01.2015 - 01.2016
  • Packed, secured, labeled and applied tags to materials to prepare items to be sold.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Sorted materials to different work areas and staff.
  • Displayed excellent customer service when greeting customers and accepting donations.
  • Maintained organized and clean worksite.
  • Opened and closed facility according to operating hours to secure donations and funds.
  • Prepared tax receipts and accurately maintained log of received donations and donors.

Education

GED -

Apache Junction Community College
06.2014

Skills

  • Cash Register Operations
  • Price Changes
  • Creating Positive Experiences
  • Customer Support
  • Adaptable to change
  • Patience and empathy
  • Work ethic and integrity
  • Team collaboration
  • Cleaning and sanitizing
  • Written and verbal communication
  • Reliability and punctuality
  • Professionalism and courtesy

Interests

  • I enjoy helping others and giving back to the community
  • Enjoy participating in [activity] for overall physical and mental well-being
  • Hiking
  • Mindfulness Practices
  • Personal Development and Self-Improvement

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

On-Site

Important To Me

Work-life balance4-day work weekCareer advancementFlexible work hoursPaid sick leavePaid time off

Timeline

Package Handler

Federal Express Corporation
10.2024 - 10.2024

Call Center Representative

MDS Communication
06.2024 - 07.2024

Cashier

Goodwill
01.2024 - 06.2024

Retail Associate

Dds Discount
09.2023 - 11.2023

Painting Apprentice

Legacy Vocational
08.2023 - 10.2023

Cashier

Goodwill
03.2023 - 06.2023

Donation Center Attendant

Goodwill
11.2019 - 12.2019

Retail Processor

Goodwill
01.2015 - 01.2016

GED -

Apache Junction Community College