
Proven leader in inventory and vendor management at Alspaugh's Ace Hardware, adept in streamlining operations and reclaiming thousands in vendor claims. Excels in critical thinking and clear communication, significantly enhancing efficiency and customer satisfaction. Demonstrated success in freight management and customer relations, contributing to substantial company growth. Establishes positive relationships with carriers and representatives through communication and coordination skills. Competent in route planning and shipment method determination. Highly organized with dedication to promoting productivity. Highly familiar with professional shipment processes with years of experience. Proficient in technical writing, recordkeeping and interdepartmental coordination. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Started as a salesperson achieving the highest sales figures in the gift shop within the first couple of months. Garnering multiple vendor incentives for outstanding performance. Then quickly assumed the responsibility for managing backstock inventory for the gift shop. Implemented significant improvements to streamline accessibility and prevent inventory oversite. Additionally took on vendor claims, successfully reclaiming thousands of dollars from past outstanding claims and establishing a systematic approach for multiple vendors. Expanded my role to include generating purchase orders and overseeing freight reception for both the gift shop and Ace Hardware. Designed and implemented a SKU retrieval system for the cashiers, enhancing efficiency in accessing products within key product lines. Merchandised both inside and outside the store for the gift shop and the hardware section, and contributed to the purchasing decisions for specific product lines. Demonstrated proficiency in managing inventory data by creating SKU's and using the Epicor system. Managed warehouse space allocation strategically to accommodate changing inventory needs throughout the year. Organized storage areas to optimize materials movements and minimize labor hours. Conducted regular audits of inventory levels to maintain accuracy and prevent stockouts or overstock situations. Maintained accurate records of incoming and outgoing shipments, ensuring proper documentation for all transactions. Led the shipping and receiving team in consistently meeting performance targets, contributing to overall company growth and success. Communicated with vendor representatives to resolve damaged shipments and item shortages.