Cassian Pularo
Cheshire,MA
Summary
A passionate and driven individual, on a hiatus from pursuing a traditional education in order to explore other avenues
Overview
2
2
Languages
2
2
Certifications
6
6
years of post-secondary education
2
2
years of professional experience
Work History
Property Surveyor
Mueller Reports
Cheshire, Massachusetts
03.2021 - 06.2021
- Analyzed building materials and performed cost-analysis.
- Consulted public records and contacted previous owners to conduct research on ownership, usage and zoning history.
- Compiled measurement and marker data from plats and drawings using public records to determine geographical boundaries of land parcels and utility locations.
- Performed field calculations to complete assessments.
- Measured and marked property lines and key topographic features.
- Gathered, organized, and modeled data for reports and presentations.
- Prepared reports detailing findings of inspections, investigations, and tests.
- Completed thorough written descriptions and took photographs to document conditions.
- Drafted detailed reports on findings of inspections.
- Used hand tools and gauges to take measurements.
- Re-inspected commercial and residential constructions which previously failed inspections.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Shopper
Self-Employed
Pittsfield, MA
03.2020 - 03.2021
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
- Verified each item matched order sheet's description.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Kept vehicle clean and neat to offer professional impression to every customer.
- Worked productively with customers to meet order requirements and service expectations.
- Selected best-quality perishable items such as meat and produce.
- Confirmed all selected items were in excellent condition with intact packages.
- Observed store's safety regulations while engaged in product fulfillment activities.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Scanned each item's barcode before item’s removal from shelf.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Consulted with customers on food selections and custom order requests.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
Front Counter Associate
Flynn’s Pharmacy
Pittsfield, MA
08.2017 - 12.2017
- Maintained a clean work environment.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Completed sales transactions, including all accepted forms of payment.
- Managed multiple tasks in high-volume environment.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Consulted with outside parties to resolve discrepancies and create effective solutions.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Professionally answered telephones and responded to customer inquiries.
- Warmly welcomed customers upon approaching counter and placing orders.
- Liaised between customers and staff.
- Operated register system to process new purchases, item returns and merchandise exchanges.
- Handled incoming telephone calls.
- Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
- Received payments via cash, check, credit cards, vouchers and automatic debits and issued receipts, refunds, credits or change due to customers.
Education
High School Diploma -
Wahconah Regional High School
Dalton, MA 09.2013 - 05.2017
No Degree - Computer Science
Southern New Hampshire University
Hooksett, NH 10.2020 - 12.2022
Skills
Mathematical calculations
Problem-solving
Good telephone etiquette
Documentation and reporting
Verbal and written communication
Organization skills
Proofreading and editing
Excellent grammar
Computer skills
Customer assistance
Time management skills
Cash Handling
Guest inquiries
Microsoft Word
Microsoft Excel
Attention to detail
Certification
Accredited TEFL (Teach English as a Foreign Language) Certificate
Timeline
Life & Health Insurance License - In the process of obtaining
08-2021
Property Surveyor
Mueller Reports
03.2021 - 06.2021
No Degree - Computer Science
Southern New Hampshire University
10.2020 - 12.2022
Shopper
Self-Employed
03.2020 - 03.2021
Accredited TEFL (Teach English as a Foreign Language) Certificate
01-2020
Front Counter Associate
Flynn’s Pharmacy
08.2017 - 12.2017
High School Diploma -
Wahconah Regional High School
09.2013 - 05.2017