Summary
Overview
Work History
Education
Skills
Certification
Timeline
AccountManager

Cassian Pularo

Cheshire,MA

Summary

A passionate and driven individual, on a hiatus from pursuing a traditional education in order to explore other avenues

Overview

2
2
Languages
2
2
Certifications
6
6
years of post-secondary education
2
2
years of professional experience

Work History

Property Surveyor

Mueller Reports
Cheshire, Massachusetts
03.2021 - 06.2021
  • Analyzed building materials and performed cost-analysis.
  • Consulted public records and contacted previous owners to conduct research on ownership, usage and zoning history.
  • Compiled measurement and marker data from plats and drawings using public records to determine geographical boundaries of land parcels and utility locations.
  • Performed field calculations to complete assessments.
  • Measured and marked property lines and key topographic features.
  • Gathered, organized, and modeled data for reports and presentations.
  • Prepared reports detailing findings of inspections, investigations, and tests.
  • Completed thorough written descriptions and took photographs to document conditions.
  • Drafted detailed reports on findings of inspections.
  • Used hand tools and gauges to take measurements.
  • Re-inspected commercial and residential constructions which previously failed inspections.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Shopper

Self-Employed
Pittsfield, MA
03.2020 - 03.2021
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
  • Verified each item matched order sheet's description.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Kept vehicle clean and neat to offer professional impression to every customer.
  • Worked productively with customers to meet order requirements and service expectations.
  • Selected best-quality perishable items such as meat and produce.
  • Confirmed all selected items were in excellent condition with intact packages.
  • Observed store's safety regulations while engaged in product fulfillment activities.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Scanned each item's barcode before item’s removal from shelf.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Consulted with customers on food selections and custom order requests.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Tracked substitutions and informed customers of changes.

Front Counter Associate

Flynn’s Pharmacy
Pittsfield, MA
08.2017 - 12.2017
  • Maintained a clean work environment.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Completed sales transactions, including all accepted forms of payment.
  • Managed multiple tasks in high-volume environment.
  • Responded quickly to customer inquiries, answering questions and offering insight into products.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Professionally answered telephones and responded to customer inquiries.
  • Warmly welcomed customers upon approaching counter and placing orders.
  • Liaised between customers and staff.
  • Operated register system to process new purchases, item returns and merchandise exchanges.
  • Handled incoming telephone calls.
  • Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
  • Received payments via cash, check, credit cards, vouchers and automatic debits and issued receipts, refunds, credits or change due to customers.

Education

High School Diploma -

Wahconah Regional High School
Dalton, MA
09.2013 - 05.2017

No Degree - Computer Science

Southern New Hampshire University
Hooksett, NH
10.2020 - 12.2022

Skills

Mathematical calculations

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Certification

Accredited TEFL (Teach English as a Foreign Language) Certificate

Timeline

Life & Health Insurance License - In the process of obtaining

08-2021

Property Surveyor

Mueller Reports
03.2021 - 06.2021

No Degree - Computer Science

Southern New Hampshire University
10.2020 - 12.2022

Shopper

Self-Employed
03.2020 - 03.2021
Accredited TEFL (Teach English as a Foreign Language) Certificate
01-2020

Front Counter Associate

Flynn’s Pharmacy
08.2017 - 12.2017

High School Diploma -

Wahconah Regional High School
09.2013 - 05.2017

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Cassian Pularo