Cassidie Soberg
Boonville,IN
Summary
Hard working with many years of experience providing assistance through positive engagement with citizens. I make sure veterans and us people alike get the help they deserve.
Overview
9
9
years of professional experience
Work History
Veterans Service Officer
Warrick County Government
Boonville
10.2023 - Current
- Answering phones
- Handling veterans concerns and finding solutions
- Filing claims
- Traveling for training
- Perform administrative duties such as data entry, filing, and record keeping.
- Coordinate activities between various internal departments to provide better services for veterans
- Respond promptly to emails from veterans seeking assistance or answers to questions
- Greet veterans upon arrival at the office and assist them with their needs
Custodian
Warrick County Government
Boonville, IN
08.2023 - 10.2023
- Clean 2nd floor of Judicial Center which included offices, bathrooms, hallways
- Learn sanitation and chemical safety
- Maintain inventory
Receptionist
Pain Management Centers of America
Evansville, Indiana
06.2019 - 09.2019
- Scheduled appointments for patients
- Greeted visitors and provided them with assistance
- Communicated with doctors about medication
- Assisted with new patient paperwork, mailed paperwork
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
- Maintained a neat reception area by organizing materials and tidying up furniture
- Ensured that all necessary forms were completed accurately prior to submitting them for processing
- Provided administrative support to patients including typing letters, filing documents, and scanning and copying documents when necessary
Shift Leader
Dairy Queen Grill & Chill
Boonville, IN
06.2016 - 01.2018
- Resolved customer complaints promptly and professionally
- Inspected food preparation areas to ensure proper sanitation standards were met at all times
- Adhered to all health code regulations while preparing food items for customers
- Verified that cash drawers contained correct amounts of money during opening and closing shifts
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions
- Monitored employee performance to ensure compliance with company policies and procedures
- Assisted in training new employees on shift operations
- Maintained an organized work environment by delegating tasks to staff as needed
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike
- Monitored employee performance and provided feedback for improvement
- Educated customers about offerings, promotions and pricing to boost sales
- Checked orders for quality and completeness
- Maintained cleanliness and organization of the work area to uphold company standards
- Balanced cash drawers to ensure accuracy in transactions.
Education
High School Diploma -
Warrick Education Center
Newburgh, IN05-2016
Skills
- Claims processing
- Data entry
- Record keeping
- Customer service
- Problem solving
- Veteran advocacy
- Time management
- Effective communication
- Teamwork
- Data confidentiality
- Client recordkeeping
- Employee training
- Professional demeanor
Timeline
Veterans Service Officer
Warrick County Government
10.2023 - Current
Custodian
Warrick County Government
08.2023 - 10.2023
Receptionist
Pain Management Centers of America
06.2019 - 09.2019
Shift Leader
Dairy Queen Grill & Chill
06.2016 - 01.2018
High School Diploma -
Warrick Education Center
Similar Profiles
Joshua OppermanJoshua Opperman
Maintenance Assistant at Warrick County GovernmentMaintenance Assistant at Warrick County Government
RACHEL ANDERSONRACHEL ANDERSON
Classroom Teacher (1st-3rd Grades) at Warrick County School CorporationClassroom Teacher (1st-3rd Grades) at Warrick County School Corporation
Kala RussellKala Russell
Elementary Learning Specialist at Warrick County School CorporationElementary Learning Specialist at Warrick County School Corporation
Angela PooleAngela Poole
Registered Nurse at Ascension St.Vincent EvansvilleRegistered Nurse at Ascension St.Vincent Evansville
William MosbyWilliam Mosby
Warehouse Worker at Shoe CarnivalWarehouse Worker at Shoe Carnival