Cassidy Alarcon
Sacramento,CA
Summary
Compassionate LVN skilled in patient and family communication, documentation accuracy, and infection control. Dedicated to providing high-quality care and educating patients on post-operative recovery.
Overview
1
1
Certification
13
13
years of professional experience
Work History
LVN
Sono Bello
Sacramento, California
10.2024 - 07.2026
- Administered medications and treatments following healthcare provider instructions.
- Monitored patients' vital signs and reported changes to nursing staff.
- Assisted in patient assessments and collaborated with team to develop effective care plans.
- Educated patients on post-operative care and recovery procedures to promote understanding and compliance.
- Maintained accurate patient records and documentation in electronic systems.
- Collaborated with medical professionals to ensure quality patient care.
- Provided compassionate support to patients and their families during recovery.
- Applied infection control measures to maintain a sterile environment during patient care. measures per facility policy.
- Coordinated interdisciplinary care among healthcare professionals to ensure comprehensive support for patients' care plan.
- Prepared patient rooms for examination, including stocking supplies and ensuring cleanliness.
- Observed strict confidentiality and safeguarded all patient-related information.
- Utilized medical instruments safely and effectively while providing direct care to patients.
- Answered patient calls, identified issues, and determined how best to provide assistance within parameters established by facility and supervisor.
- Instructed patients on proper self-care techniques after discharge from hospital or clinic.
Barista
Starbucks
Sacramento, California
08.2021 - 10.2024
- Prepared and served high-quality beverages to customers.
- Assisted customers with product selection and answered questions about menu items.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Collaborated with team members to ensure efficient service during peak hours.
- Maintained calm demeanor during high-volume periods and special events.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Managed cash register transactions accurately and efficiently.
- Maintained cleanliness and organization of workstations and dining areas.
- Followed health and safety guidelines to ensure a safe work environment.
Medical Assistanat
Summit Orthopedics
Carmichael, California
06.2020 - 01.2021
- Collected and documented patient medical histories accurately.
- Prepared examination rooms with necessary equipment and supplies.
- Educated patients on treatment plans and post-care instructions.
- Maintained electronic health records with attention to detail.
- Collaborated with healthcare team to ensure optimal patient care.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Sales Clerk
Macy's
Sacramento, California
07.2019 - 04.2020
- Assisted customers with product selection and provided knowledgeable recommendations.
- Processed transactions accurately using point-of-sale systems.
- Maintained store displays and organized merchandise for optimal presentation.
- Handled customer inquiries and resolved issues effectively and professionally.
- Collaborated with team members to ensure smooth daily operations.
- Responded to customer questions about products and services.
- Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
- Operated cash registers, scanners, and computers to itemize and total customer purchases.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Answered questions and inquiries per shift regarding products, prices, and availability.
- Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.
- Prepared merchandise for shipment according to company policy ensuring correct packing materials were used.
Sales Representative
Aspire Beyond
Sacramento, California
12.2018 - 06.2019
- Developed strong relationships with clients to understand their needs.
- Delivered product presentations and demonstrations to potential customers.
- Collaborated with team members to strategize sales approaches and initiatives.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Maintained accurate records of all sales and prospecting activities.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Negotiated pricing contracts with customers to maximize profits.
- Identified opportunities for cross-selling additional products and services.
Bakery Clerk
Albertsons Market
Alamogordo, New Mexico
01.2014 - 04.2018
- Assisted customers with product selection and bakery inquiries.
- Prepared and packaged baked goods for customer purchase.
- Designed intricate cake decorations using fondant and buttercream techniques.
- Collaborated with customers to create customized cake designs and flavors.
- Assisted in inventory management of baking supplies and ingredients.
- Ensured adherence to food safety standards during all decoration processes.
- Prepared dough and baked various bread, pastries, and cakes daily.
- Engaged customers through friendly interactions to promote bakery offerings.
- Assisted in training new staff on bakery procedures and best practices.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
Education
Some College (No Degree) - Licensed Vocational Nursing
Unitek College
Fremont, CASkills
- Infection Control
- Aseptic techniques
- IV therapy certification
- Postoperative care
- Patient and family communication
- Documentation accuracy
- Record Keeping
- HIPAA compliance
- Clinical support
- Team collaboration
- Communication skills
- Customer service skills
- Customer service acumen
- Compassionate care
- Empathy skills
- Problem solving
- Service background
- Cash management
- Client relationship management
- Sales presentations
- Sales presentations
Certification
- Licensed Vocational Nurse
- IV Therapy and Blood Withdrawal Certified
- BLS
Timeline
LVN
Sono Bello
10.2024 - 07.2026
Barista
Starbucks
08.2021 - 10.2024
Medical Assistanat
Summit Orthopedics
06.2020 - 01.2021
Sales Clerk
Macy's
07.2019 - 04.2020
Sales Representative
Aspire Beyond
12.2018 - 06.2019
Bakery Clerk
Albertsons Market
01.2014 - 04.2018
Some College (No Degree) - Licensed Vocational Nursing
Unitek College