Cassidy Allen
Berryville,AR
Summary
Customer-focused professional with expertise in conflict de-escalation and support for daily operations. Maintains calm and respectful communication across diverse populations. Completed law enforcement ride-alongs with multiple agencies, enhancing understanding of community service and safety priorities.
Overview
13
13
years of professional experience
Work History
Closing Coordinator
Kings River Title
Berryville, AR
04.2016 - 01.2018
- Reviewed title documents, identified issues, and resolved them to streamline title process.
- Performed title searches, ordered reports and obtained clearance documents.
- Examined and verified information in loan application and closing documents.
- Determined realistic closing dates and scheduled proceedings.
- Produced disclosures and disbursements for closings.
- Prepared and delivered loan documents to title and escrow teams, ensuring timely closings.
- Communicated with potential customers to identify business goals and establish rapport.
- Conveyed acceptance or rejection to customers by mail, telephone or in person.
Administrative Assistant
Carroll County Detention Center
Berryville, AR
03.2015 - 04.2016
- Managed communication with executives by efficiently handling calls, prioritizing mail, and composing correspondence to streamline information flow.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Organized and maintained filing and document management systems, ensuring easy access and compliance through regular archiving and purging.
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
- Oversaw inventory in supply closet to ensure availability of essential supplies and prevent shortages.
- Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Teller
Anstaff Bank
Berryville, AR
01.2013 - 02.2015
- Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Resolved customer issues related to personal savings, checking, and lines of credit accounts, enhancing customer satisfaction.
- Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
- Answered banking questions and recommended solutions to customers both by phone and in person, ensuring informed decision-making.
- Trained employees on cash drawer operation, improving accuracy and efficiency in cash handling.
- Guided customers to the correct branch staff for assistance.
- Adhered to financial services security and audit procedures.
- Maintained confidentiality of bank records and client information.
Paraprofessional
Blue Eye R-V School
Blue Eye, Mo
10.2021 - 05.2026
- Facilitated classroom instruction at Blue Eye Elementary for both regular and special education students.
- Reinforced lesson activities for students in small groups
- Assisted special education students with academic support
- Guided students through reading, writing, and math tasks
- Collaborated with teachers to plan and prepare engaging lessons for students.
- Prepared learning materials for daily classroom assignments
- Monitored student behavior during classroom and hallway transitions
- Communicated student needs with teachers and support staff
- Applied positive reinforcement to redirect negative behaviors.
- Fostered positive relationships with students, parents, and colleagues to enhance communication and support.
- Managed student incidents and de-escalated tense situations to maintain a safe learning environment.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Greeted parents arriving at the school each afternoon during pickup.
- Made sure each pickup student made it safely to their guardian
Education
High School Diploma -
Berryville High School
Berryville, AR05.2012
P.O.S.T. -
Missouri Sheriffs' Association
Ozark, MOSkills
- Conflict resolution and de-escalation
- Situational awareness
- Effective communication
- Critical thinking
- Attention to detail
- Mental health awareness
- Customer service
- Report preparation
- Inventory management
- Time management
- Problem solving
Timeline
Paraprofessional
Blue Eye R-V School
10.2021 - 05.2026
Closing Coordinator
Kings River Title
04.2016 - 01.2018
Administrative Assistant
Carroll County Detention Center
03.2015 - 04.2016
Teller
Anstaff Bank
01.2013 - 02.2015
High School Diploma -
Berryville High School
P.O.S.T. -
Missouri Sheriffs' Association