Cassidy Arend
Dawson,MN
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
CNA
Johnson Memorial Health Services
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Shift Leader
Dairy Queen Grill & Chill
09.2017 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Enforced company policies and regulations with employees.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
High School Diploma -
Dawson-Boyd Secondary
Dawson, MN05.2020
Skills
- Issue Resolution
- Role Modeling
- Team Leadership
- Client Service
- Task Monitoring
- Individual and Team Goals
- Assigning Work
- Conflict Resolution
- Training Assistance
- Verbal and Written Communication
- POS System Operations
Timeline
Shift Leader
Dairy Queen Grill & Chill
09.2017 - Current
CNA
Johnson Memorial Health Services
High School Diploma -
Dawson-Boyd Secondary
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