Cassidy Bradshaw
Oceanside,CA
Summary
Diligent Landscape Professional with solid background in managing client relationships and ensuring customer satisfaction. Proven track record of driving revenue growth through strategic account management and cross-functional collaboration. Demonstrated ability to analyze client needs and deliver tailored solutions, enhancing both client retention and business outcomes.
Overview
6
6
years of professional experience
Work History
Landscape Designer
Moon Valley Nurseries
08.2024 - Current
- Consulted with customers and analyzed locations to develop concepts.
- Rendered designs with manual and computer-aided methods.
- Provided ongoing support post-installation by offering maintenance guidance for clients' landscapes.
- Conducted site analyses and assessments to determine optimal design solutions for various projects.
- Communicated effectively with clients throughout the entire design process to ensure satisfaction with the final product.
Server
The Red Kettle
10.2022 - 08.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
Estimator and Account Manager
Conserve Landcare
10.2018 - 05.2022
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Continuously improved estimating procedures by staying updated on industry trends and attending relevant training courses.
- Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
- Reviewed and approved invoices and change orders to monitor project expenses and reflect any change to scope in project budget.
- Conducted thorough site visits to gather essential information for precise estimates, minimizing potential change orders during construction phases.
- Prepared bids and proposals to submit to clients and secure new business.
- Negotiated contracts with suppliers and vendors, securing best pricing for materials, labor and equipment.
Education
No Degree - Plant Sciences
College of The Desert
Palm Desert, CA01-2022
High School Diploma -
Hemet High School
Hemet, CA06-2014
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Sales techniques
- Project management
- Budget control
- Business development
- Complex Problem-solving
- Customer relationship management (CRM)
Timeline
Landscape Designer
Moon Valley Nurseries
08.2024 - Current
Server
The Red Kettle
10.2022 - 08.2024
Estimator and Account Manager
Conserve Landcare
10.2018 - 05.2022
No Degree - Plant Sciences
College of The Desert
High School Diploma -
Hemet High School
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