Dynamic professional with a strong background in customer relationship management and problem resolution. Proven ability to enhance customer satisfaction and loyalty through effective communication and collaboration.
Overview
3
3
years of professional experience
Work History
Assistant Manager
QuikTrip
Fort Worth, Texas
03.2023 - 03.2026
Oversaw daily store operations by assigning team duties and managing cash transactions.
Resolved customer inquiries and issues to enhance satisfaction and loyalty.
Implemented cash handling procedures to ensure security during transactions.
Maintained store cleanliness and organization through team collaboration.
Front of House Employee
Chick-fil-A
Fort Worth, Texas
12.2023 - 05.2024
Purpose Advocate
University of Pittsburgh at Bradford
Bradford, Pennsylvania
10.2022 - 03.2023
Collaborated with local companies to establish a food pantry, providing essential resources for students on campus.
Coordinated campus events to engage and support the student community.
Executed operational tasks to enhance departmental efficiency.