Cassidy Crochet
Lafayette,Louisiana
Summary
Highly motivated and adaptable professional with diverse experience in leadership, customer service, and operations. Formerly a manager in the hospitality industry, I developed strong leadership skills and gained hands-on experience traveling to launch new locations, ensuring smooth operations and team success. My real estate background has further sharpened my ability to manage multiple priorities, build relationships, and deliver tailored solutions. Skilled in communication, problem-solving, and leveraging technology, I am passionate about growth and ready to bring my versatile skill set to new opportunities.
Overview
12
12
years of professional experience
Work History
Real Estate Agent
EXp Realty, LLC
06.2023 - Current
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Advertised client properties through websites, social media, and real estate guides.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
- Generated leads for sales and rental properties through cold calls and referrals.
- Prepared and presented contracts and other legal documents to clients.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
Manager
Walk On's
03.2021 - 04.2023
- Covered daily business requirements with well-organized schedule and properly delegated assignments
- Trained staff in primary roles and strategies for exceeding goals each day
- Supervised teams and provided clear objectives and consistent, performance-oriented policies
- Coordinated operations strategically in high-volume setting
- Organized training for new team members and routine retraining for established employees.
Bartender
Walk On's
12.2017 - 08.2022
- Recommended current products and limited promotions to upsell beverage orders
- Set up and maintained appropriate stock levels for bar
- Balanced efficiency with exceptional service to manage guests in high-volume environment
- Promoted warm, fun atmosphere for guests and team members
- Maintained thorough understanding of ingredients and preparation of menu items
- Operated POS systems and managed bar tabs to track revenue
- Engaged guests with friendly conversation to build bar loyalty and encourage repeat business.
Cocktail Server
Chuy's
03.2016 - 09.2017
- Determined customer preferences to suggest appropriate cocktails and increase sales.
- Checked guests' identification before serving alcoholic beverages.
- Communicated with guests to record orders and assess needs.
- Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained a clean and organized bar area for optimal efficiency during busy shifts.
Server
Walk On's
12.2014 - 03.2016
- Delivered food and beverages promptly to customers
- Explained details for new menu items and daily specials
- Memorized menu additions, changes and limited offerings
- Restocked service stations to maximize availability
- Entered orders into computer system to coordinate with kitchen staff
- Communicated professionally with customers, colleagues and supervisors
- Trained new servers in company policies, guest service standards and best practices
- Processed credit card transactions, gift cards and cash payments.
Shift Leader
Zoe's Kitchen Inc.
08.2013 - 08.2014
- Identified areas for improvement.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Maintained clean and well-organized production areas to avoid violations.
Roller
Izzo's Illegal Burrito
08.2012 - 09.2013
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Performed cash, card and check transactions to complete customer purchases.
- Processed refunds and exchanges in accordance with company policy.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Lafayette High
Lafayette, LA05.2014
Skills
- New business expansion
- Team leadership
- Performance management
- Employee training
- Strong communication
- Strong organizational skills
- Social media marketing
- Time Management
- Market Analysis
- Customer Service
- Problem Solving
- Networking
- Attention to Detail
Timeline
Real Estate Agent
EXp Realty, LLC
06.2023 - Current
Manager
Walk On's
03.2021 - 04.2023
Bartender
Walk On's
12.2017 - 08.2022
Cocktail Server
Chuy's
03.2016 - 09.2017
Server
Walk On's
12.2014 - 03.2016
Shift Leader
Zoe's Kitchen Inc.
08.2013 - 08.2014
Roller
Izzo's Illegal Burrito
08.2012 - 09.2013
High School Diploma -
Lafayette High
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