Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Cassidy Donaho

Tustin,CA

Summary

My retail experience includes almost a year of working at Jack's Surfboards in Corona Del Mar. I also worked steadily as a Social Media Model and Talent from 2015-2017 at JMP Creative. Currently, I am working at Coach where my managers are continuously giving me new opportunities to demonstrate and apply my skills in marketing, selling, and merchandising products. I have a background in competitive dance and performed with a professional company during my high school years. Starting at a young age, I have learned to adapt to new places, stay determined, and keep a strong work ethic.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Coach
Costa Mesa, CA
10.2021 - Current
  • Helped customers complete purchases, locate items and join reward programs.
  • Greeted customers and helped with product questions, selections and purchases.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Presented weekly sales reports for my assigned departments (Mens Ready to Wear and Shoes).
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Made customers aware of new items and colors released in each collection.
  • Offered each customer top-notch shopping experience, building relationships, and clientele to boost consistent sales.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Balanced and organized cash register by handling cash and counting change.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Assisted in marketing products by organizing photoshoots for social media. This includes creating content to post on Instagram and TikTok.
  • Hosted live videos on Instagram and through the Coach website presenting new products and showing various ways to style them.

Retail Sales Associate

Jack's Surfboards
Corona Del Mar, CA
04.2020 - 02.2021
  • Happily greeted customers, and asked them what they were looking for, helping them to easily locate merchandise.
  • Gauged what the customer was looking for, suggesting items that I thought would fit under the description, and encouraged purchases.
  • Strategically organized and merchandised each brand in the store when we received new shipments to increase purchases and highlight the new products for the regular shoppers.
  • During Christmas, I helped people to find good gifts by getting a description of the recipients style and bringing options to choose from.
  • Assisted customers in the dressing rooms keeping them clean for the customers during Covid, helping them to find the correct size, suggesting items that I thought they would like, and encouraging them to purchase the products they tried on.
  • Made transfers for customers who were in need of a size or product that we did not have in stock, which includes checking the online database, calling the stores with stock, making the transfer to our store, and calling the customer when their order was ready.
  • Took calls in the store usually checking on products for other stores and transferring needed products.
  • Memorized the location of merchandise, which helped me to quickly find the right size and style for the customer.
  • Unloaded shipments of product and transfers in the beginning of each morning shift, quickly unboxed the product, and put them out in an organized fashion in their correct section of the store.
  • Consistently watched the store to make sure that it looked presentable refolding clothes and organizing merchandise.
  • Took down and built fixtures in the store to better the merchandising whenever it was needed.
  • Worked well under pressure and worked efficiently during the stores holiday sales to help each customer find and purchase something that made them feel confident either wearing it or giving it as a gift.


Education

Fashion Design

Orange Coast College
Costa Mesa, CA

Orange Lutheran High School
Orange, CA
05.2021

Skills

  • Relationship Building
  • Detail-Oriented
  • Goal-Driven
  • Reliable and Responsible
  • Creative Thinking

Hobbies

I am very passionate about fashion and would like to continue learning more about it. I love to sew, design, and create clothing in any free time I have. I make most of my own clothing, along with tailoring and making clothes for my friends and family. My journey in the fashion industry begins at Orange Coast College, and I hope to transfer to a major fashion institute in 2023. I have also been on the other side of fashion modeling from the ages of 9-18 doing commercials and print work.

Timeline

Retail Sales Associate

Coach
10.2021 - Current

Retail Sales Associate

Jack's Surfboards
04.2020 - 02.2021

Fashion Design

Orange Coast College

Orange Lutheran High School

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Cassidy Donaho