Cassidy E. Crane
Glendale,AZ
Summary
Dynamic and results-driven Sales Associate with a proven track record in customer service and sales excellence. Expertise in driving revenue growth, enhancing the buying experience, and elevating brand visibility within targeted markets. Consistently recognized for outstanding sales performance and a commitment to delivering exceptional customer service. Passionate about leveraging skills to foster strong client relationships and contribute to organizational success.
Overview
6
6
years of professional experience
Work History
Barista
Dutch Bros
03.2024 - Current
- Delivered friendly, knowledgeable customer service by taking orders, offering recommendations, and building loyal customer relationships.
- Prepared and served high-quality coffee, espresso drinks, teas, and blended beverages while keeping the workspace clean and organized.
- Stayed calm, efficient, and accurate during high-volume periods, including operating the cash register and handling transactions.
- Maintained smooth operations by restocking supplies and ensuring product availability during peak hours.
Partner
Boot Barn
10.2024 - 04.2025
- Provided exceptional customer service by greeting 20+ customers daily, directing them to products, resolving inquiries, and building loyal relationships.
- Processed 20+ daily transactions with speed and accuracy, ensuring a smooth and satisfying checkout experience.
- Improved operations by leading inventory management initiatives, coordinating cross-department efforts, and implementing new merchandising strategies.
- Developed and delivered training programs for new staff and streamlined service protocols, boosting team performance and overall customer satisfaction.
Car Sales Advisor
Arrowhead Jaguar Land Rover
11.2023 - 10.2024
- Developed strong relationships with clients, resulting in increased repeat business and referrals.
- Expanded customer base by actively engaging prospects through social media platforms and online marketing efforts.
- Facilitated smooth transactions by guiding customers through required paperwork and payment processes accurately.
- Utilized CRM system to track leads and maintain an organized pipeline of potential customers, increasing overall efficiency.
Stock Shop Associate
The Stock Shop
03.2023 - 11.2023
- Greeted customers, answered questions, and provided consistent support while maintaining a friendly, helpful store environment.
- Operated the checkout lane, barcode scanner, and cash register efficiently, processing transactions accurately and promoting store specials.
- Assisted with stocking shelves, organizing front lanes, and ensuring products were well-displayed and readily available for customers.
- Managed inventory levels, conducted stock assessments, and trained new associates on procedures to improve accuracy, efficiency, and team performance.
Leasing Agent
The Lodge Apartments
02.2022 - 11.2022
- Provided high-level customer service by conducting property tours, answering inquiries, and matching prospective residents to apartments based on their needs and budget.
- Drove leasing success by showcasing luxury units, amenities, and community features, generating strong interest and attracting qualified applicants.
- Managed leasing documentation and workflows, ensuring accuracy, compliance, and a smooth move-in process for new residents.
- Built and maintained strong tenant relationships, collaborating with maintenance to resolve issues promptly and improving renewal rates and overall resident retention.
Business Assistant Manager
Tela Verde Apartments
08.2020 - 02.2022
- Managed daily property operations—including rent collection, work orders, tours, and prospect communication—while delivering exceptional customer service and ensuring units were move-in ready.
- Built strong resident relationships to support retention, coordinated community services, and fostered a positive, engaging living environment.
- Implemented strategic marketing initiatives that boosted inquiries and significantly improved occupancy rates.
- Oversaw operational budgets and streamlined cross-department communication, improving efficiency, response times, and overall service quality.
Leasing Associate
University House Tempe
08.2019 - 05.2020
- Served as the first point of contact for residents and prospects, conducting property tours, showcasing amenities, and supporting lease signings and renewals to boost occupancy.
- Logged and organized resident packages with accuracy and care, maintaining safety and smooth daily operations.
- Planned and hosted resident events that strengthened community connection and created a welcoming, family-like atmosphere.
- Maintained accurate lease and payment records while assisting with marketing efforts that increased property visibility and attracted a wider range of prospective residents.
Education
Bachelor of Arts - Psychology
Arizona State University
05.2022
Skills
- Inventory oversight
- Client support
- Client relationship management
- Consistently meets deadlines
Timeline
Partner
Boot Barn
10.2024 - 04.2025
Barista
Dutch Bros
03.2024 - Current
Car Sales Advisor
Arrowhead Jaguar Land Rover
11.2023 - 10.2024
Stock Shop Associate
The Stock Shop
03.2023 - 11.2023
Leasing Agent
The Lodge Apartments
02.2022 - 11.2022
Business Assistant Manager
Tela Verde Apartments
08.2020 - 02.2022
Leasing Associate
University House Tempe
08.2019 - 05.2020
Bachelor of Arts - Psychology
Arizona State University