Cassidy Flowe
Mount Holly,US
Summary
Energetically driven, I excel in customer service and operational efficiency, demonstrated during my tenure at Greystar. With a keen ability to learn and adapt, I've significantly enhanced client satisfaction and streamlined processes. My professional demeanor, combined with observant and hard-working traits, ensures exceptional service delivery and workplace harmony.
Overview
9
9
years of professional experience
Work History
Leasing Professional
Greystar
Charlotte , NC
08.2024 - Current
- Promoted a high level of customer service and assistance by greeting clients, responding to questions and concerns, showing units in satisfying detail, and quickly resolving issues, all while making residents feel welcomed and happy.
MEMBERSHIP SERVICES RECEPTIONIST
Stowe Family YMCA
Belmont
05.2021 - 06.2023
- As a front desk receptionist, my job here is to satisfy customers' needs, answer their questions and concerns, sign up members/non members for any sport activities, programs, after school/camps, etc., while also answering phone calls and emails in a fast-paced environment
FRONT DESK RECEPTIONIST
William Henry Salon and Spa
Mount Holly
04.2020 - 05.2021
- As a Front Desk Receptionist, my job considered scheduling appointments along with providing great customer service
- Promptly answering a multi-line phone system, responding to emails, and greeted customers enthusiastically
- I welcomed each client/new client pleasantly and confirmed reservations, while swiftly responding to stylist requests and other inquiries made via establishment email or telephone
WAITRESS
South Main Kitchen & Tavern
Mount Holly
05.2018 - 06.2019
- As a server, my job here considered maintaining order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
- I maintained customer satisfaction with timely table check-ins to assess food and beverage needs, while providing customer service along with working well with employees
WAITRESS
Pine Island Country Club
Charlotte
02.2016 - 10.2017
- As a server, my job here considered maintaining customer satisfaction with timely table check-ins to assess food and beverage needs while keeping server areas clean and stocked during service hours to increase efficiency while also working tables
- I provided great customer service and satisfied customers while working great with my employees
Education
BACHELOR OF SCIENCE - SPORT MANAGEMENT BUSINESS
North Greenville University
12.2021
HIGH SCHOOL GRADUATION - DIPLOMA
East Gaston High School
NC, US01.2012
Central Piedmont Community
SC01.2001
Spartanburg Methodist College
Skills
- Hard working
- Willing to learn
- Driven
- Observant
- Professional
- Welcoming
- Energetic
References
- Kristen Caldwell, William Henry Salon & Spa, Manager, 704-877-5915
- Katie Lank, Stowe Family YMCA, Manager, 336-420-0422
Timeline
Leasing Professional
Greystar
08.2024 - Current
MEMBERSHIP SERVICES RECEPTIONIST
Stowe Family YMCA
05.2021 - 06.2023
FRONT DESK RECEPTIONIST
William Henry Salon and Spa
04.2020 - 05.2021
WAITRESS
South Main Kitchen & Tavern
05.2018 - 06.2019
WAITRESS
Pine Island Country Club
02.2016 - 10.2017
BACHELOR OF SCIENCE - SPORT MANAGEMENT BUSINESS
North Greenville University
HIGH SCHOOL GRADUATION - DIPLOMA
East Gaston High School
Central Piedmont Community
Spartanburg Methodist College
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