Summary
Overview
Work History
Education
Skills
Timeline
Generic

CASSIDY GALLI

Boerne,TX

Summary

Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of product sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations.

Overview

6
6
years of professional experience

Work History

Sales Associate

Nordstrom
10.2022 - Current
  • Connect with personal clients through via Nordstrom ON app and build customer rapport
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Stocking shelves with new merchandise and removing outdated items from store floors
  • Providing customers with product knowledge and styling advise to help them find the right fit for their needs
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Maintaining an awareness of current fashion trends and brand-new styles to help customers find what they want quickly.

Management Intern

Nordstrom
06.2023 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Consistently met department, store, and individual productivity goals by building relationships with customers and employees, using Nordstrom tools to track your productivity, and actively contribute to a productive store environment.
  • Gained experience leading and driving a business through goal setting, team building, merchandising, and exceptional customer service.
  • gained cross-functional experience in sales, operations, and services that differentiate us from the market.

Marketing Intern

Boerne Visitors Center
03.2022 - 06.2022
  • Analyzed differences between social media platforms as well as understanding correct marketing voices and tones
  • Scheduled social media postings to advertise products and generate site traffic.
  • Researched competitor trends and interpreted findings, reporting conclusions to supervisor.
  • Research, edit, and create original blog posts with extensive research on provided topics within city.
  • Helped with planning and hosting of marketing events.
  • Assisted in creating written, video and image content for marketing channels.
  • Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.

Brand Representative

Abercrombie & Fitch
01.2022 - 03.2022
  • Build connections with guests and enjoy understanding guest concerns
  • Exhibit utmost honesty and integrity towards all co-workers, as well as enjoy making new friends/acquaintances
  • Applied skills for assisting customers throughout entire experience in store
  • Supervise customer's money and make sure experience in store was adequate
  • Marketed store sign-ups and encouraged guests to be a part of rewards program.
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Showed understanding of customer's personal style and preferences when offering product advice.

Front Desk Assistant

Galli Family Chiropractic
01.2019 - 12.2021
  • Controlled a fast-paced environment with ease and made sure to put patients' needs first
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Received, screened and routed incoming calls.
  • Handled payment and bill processing, change giving and payment collecting for guests.
  • Verify patients insurance, calculate and collect payments
  • Enter patients demographics into office software as well as scanning necessary documents
  • Supervise office flow as well as attain one-on-one patient connections and notable personal customer preferences to achieve exceptional customer service.
  • Answered customer telephone calls promptly and appropriately handled needs.

Sales Leader

Leslies Pool Supply
01.2021 - 08.2021
  • Led Answering any questions or concerns customers with pool/spas, as well as answering customer phone calls
  • Managed over 50 customer calls per day
  • Operated chemical testing device to accurately measure multitude of individual data to address pool's needs and proper management
  • Acquired and maintained full knowledge of product technical and functional aspects to better serve customers' needs.
  • Coordinated solutions for new and existing customers to meet unmet needs and resolve various issues

Cashier

HEB
01.2017 - 12.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.

Education

BBA - Marketing

The University of Texas, The University of Texas Tech, V. Champion Highschool
San Antonio, TX
12.2023

GED -

Boerne - Samuel V Champion High School
Boerne, TX
05.2019

Skills

  • SKILLS SUMMARY
  • Prominent communication and customer service skills, such as interacting with new people and learning more about people in community Approaches new skills with ease along with exceptional listening and observational skills Notable for getting along with co-workers and creating connections Structured not only while working, but in day-to-day life as well
  • Staff Assignments
  • Support Oversight
  • Customer Preferences
  • Sales Planning and Implementation

Timeline

Management Intern

Nordstrom
06.2023 - Current

Sales Associate

Nordstrom
10.2022 - Current

Marketing Intern

Boerne Visitors Center
03.2022 - 06.2022

Brand Representative

Abercrombie & Fitch
01.2022 - 03.2022

Sales Leader

Leslies Pool Supply
01.2021 - 08.2021

Front Desk Assistant

Galli Family Chiropractic
01.2019 - 12.2021

Cashier

HEB
01.2017 - 12.2018

BBA - Marketing

The University of Texas, The University of Texas Tech, V. Champion Highschool

GED -

Boerne - Samuel V Champion High School

Similar Profiles

CREATE PROFILE
CASSIDY GALLI