Summary
Overview
Work History
Education
Skills
Timeline
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Cassidy Galli

San Antonio,,TX

Summary

Results driven marketing graduate with 7 years of customer service and retail experience, possessing a unique blend of creativity and analytical skills.

Overview

7
7
years of professional experience

Work History

Sales Associate

Nordstrom
San Antonio, TX
10.2022 - Current
  • Achieving sales goals: over $200,000 a year.
  • Successfully increasing shoe sales by 25% over a two-week period, exceeding sales targets and contributing to overall revenue growth.
  • Providing accurate information about products, prices and services.
  • Building relationships with customers to encourage repeat business.
  • Developing promotional strategies to increase sales volume.

Management Intern

Nordstrom
San Antonio, TX
06.2023 - 08.2023
  • Provided support in developing employee incentive programs to increase motivation and performance levels.
  • Assisted in the development of a system for evaluating job performance among employees.
  • Attended conferences related to new trends in management practices as well as industry-specific topics.
  • Acted as a liaison between upper level managers and lower level staff when necessary.

Marketing Intern

City of Boerne
Boerne, TX
03.2022 - 06.2022
  • Created and executed social media strategies to increase customer engagement.
  • Utilized Meta's platform to develop and publish engaging content on both Facebook and Instagram, effectively enhancing engagement with the target audience.
  • Participated in brainstorming sessions with marketing team members to develop ideas for campaigns.
  • Created blogs and posted on city website page.

Front Desk Assistant

Galli Family Chiropractic
Boerne, TX
12.2018 - 12.2020
  • Provided customer support for the practice in front office.
  • Welcomed & assisted patients with insurance & copay collection.
  • Managed appointments, updated records, and addressed inquiries.
  • Responded to calls, routed messages and ensured compliance w/ HIPAA regulations.

Cashier

HEB Grocery Store
Boerne, TX
01.2017 - 12.2018
  • Launched beginning of Retail experience and customer service.
  • Delivered exceptional customer service as a cashier by promptly greeting customers and answering any customer questions and concerns.

Education

BBA - Marketing

The University of Texas At San Antonio
San Antonio, TX
12.2023

Skills

  • Customer service
  • Retail sales
  • Marketing principle's
  • Social media marketing
  • Relationships management
  • Sales strategies & solutions
  • Sales performance optimization
  • Strong communication skills

Timeline

Management Intern

Nordstrom
06.2023 - 08.2023

Sales Associate

Nordstrom
10.2022 - Current

Marketing Intern

City of Boerne
03.2022 - 06.2022

Front Desk Assistant

Galli Family Chiropractic
12.2018 - 12.2020

Cashier

HEB Grocery Store
01.2017 - 12.2018

BBA - Marketing

The University of Texas At San Antonio

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Cassidy Galli