Cassidy Gary
Ooltewah,TN
Summary
Proven track record in enhancing customer satisfaction and streamlining operations as a Crew Member at Wendy's. Skilled in cash handling and problem-solving, with a strong emphasis on teamwork and collaboration. Demonstrated ability to improve service efficiency and cleanliness, contributing to a positive dining experience.
Overview
3
3
years of professional experience
Work History
Crew Member
Wendy's
08.2023 - Current
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Stocked shelves to organize aisles in assigned department.
Crew Member
McDonald's
07.2021 - 03.2023
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Stocked shelves to organize aisles in assigned department.
- Increased customer satisfaction with prompt and accurate order taking.
Education
High School Diploma -
Hamilton County Virtual School
05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Clear Communication
- Customer Engagement
- Cleaning
- Taking Orders
- Store Opening and Closing
Timeline
Crew Member
Wendy's
08.2023 - Current
Crew Member
McDonald's
07.2021 - 03.2023
High School Diploma -
Hamilton County Virtual School
Similar Profiles
Hannah GreenHannah Green
Crew Member at Wendy'sCrew Member at Wendy's
Jeremy StephensJeremy Stephens
District Manager at Wendy'sDistrict Manager at Wendy's
Ben FleagleBen Fleagle
Team Trainer at Wendy'sTeam Trainer at Wendy's
Zofia BurttZofia Burtt
Team member at Wendy'sTeam member at Wendy's
Jared StehneyJared Stehney
VP Market Manager at Cumulus Media IncVP Market Manager at Cumulus Media Inc