Cassidy Hardacker
Peoria,AZ
Summary
Detail-oriented Physical Therapist Technician with a strong background in patient care support and time management. Proven ability to streamline scheduling processes and maintain accurate documentation, enhancing clinic efficiency and patient satisfaction.
Overview
6
6
years of professional experience
Work History
Physical Therapist Technician
Modern Physical Therapy
08.2025 - Current
- Assisted physical therapists with patient evaluations and treatment plans.
- Maintained equipment and ensured cleanliness of therapy areas for optimal safety.
- Documented patient progress and reported updates to supervising therapists accurately.
- Educated patients on therapeutic exercises and proper technique for home care.
- Streamlined scheduling processes to improve appointment efficiency and reduce wait times.
- Promoted patient safety by monitoring equipment usage and ensuring proper technique during rehabilitation exercises.
- Increased clinic efficiency by maintaining detailed records of patient progress, updating treatment plans as needed.
- Built rapport with patients, establishing trust that facilitated open communication about their goals and concerns during therapy sessions.
Shift Leader
Nimarcos Pizza
05.2024 - 08.2025
- Supervised daily operations to ensure smooth service and team coordination.
- Trained and mentored new staff on menu items and customer service protocols.
- Monitored inventory levels, placing orders to maintain stock availability.
- Implemented efficient workflow strategies to enhance kitchen productivity.
- Resolved customer complaints promptly, fostering positive dining experiences.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Enforced company policies and regulations with employees.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
Cook
Nimarcos Pizza
05.2023 - 05.2024
- Prepared high-quality pizza dough and toppings according to standard recipes.
- Maintained cleanliness and organization of kitchen workspace to ensure food safety compliance.
- Operated kitchen equipment, including ovens and mixers, with a focus on safe usage.
- Assisted in inventory management by tracking stock levels and reporting shortages.
- Collaborated with team members to meet peak service demands during busy hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cashier
Nimarcos Pizza
05.2023 - 05.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with menu selections and special requests.
- Delivered exceptional customer service, enhancing overall dining experience.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Built relationships with customers to encourage repeat business.
Summer Camp Counselor
PlayTennis
05.2021 - 08.2021
- Facilitated daily sports activities for children, promoting teamwork and physical fitness.
- Assisted in planning engaging tennis drills and games tailored to various skill levels.
- Monitored participant safety during all camp activities, ensuring adherence to guidelines.
- Provided support in organizing camp events, enhancing overall participant experience.
- Adapted coaching techniques to meet diverse learning styles of participants.
- Worked with children of varying age, interest, skill, and developmental levels.
- Collaborated with fellow counselors to maintain an organized and efficient camp environment.
Lifetime Kids Team Member
Lifetime Fitness Center
10.2020 - 05.2021
- Assisted members with inquiries, providing excellent customer service to enhance experience.
- Maintained cleanliness and organization of fitness facilities, ensuring a safe environment for all users.
- Supported team in daily operations, demonstrating adaptability and quick learning of processes.
- Monitored equipment usage, reporting maintenance needs to ensure operational efficiency.
Education
High School Diploma -
Liberty High School
Peoria, AZBachelor of Science - Biological Sciences
Northern Arizona University
Flagstaff, AZ05-2025
Skills
- Anatomy
- Sports medicine
- Patient communication
- Patient care support
- Time management
- Excellent communication
- Critical thinking
Observational Hours
- Completed 90 hours of observational hours with an Orthopedic Surgeon at the CORE Institute
-Completed 8 hours of observational hours with a Pathologists' Assistant at Banner Desert Medical Center
Timeline
Physical Therapist Technician
Modern Physical Therapy
08.2025 - Current
Shift Leader
Nimarcos Pizza
05.2024 - 08.2025
Cook
Nimarcos Pizza
05.2023 - 05.2024
Cashier
Nimarcos Pizza
05.2023 - 05.2024
Summer Camp Counselor
PlayTennis
05.2021 - 08.2021
Lifetime Kids Team Member
Lifetime Fitness Center
10.2020 - 05.2021
High School Diploma -
Liberty High School
Bachelor of Science - Biological Sciences
Northern Arizona University