Cassidy Haugh
Greene,IA
Summary
Experienced customer service professional with a friendly demeanor and strong work ethic seeking a dynamic role to utilize skills in enhancing customer experiences and driving business success. Committed to delivering exceptional service, I bring a positive attitude and a passion for exceeding customer expectations. Proven track record of building strong relationships and efficiently resolving issues. Dedicated to providing outstanding support and contributing to the organization's overall success.
Overview
7
7
years of professional experience
Work History
Cleaning Services
Candi's Cleaning L.L.C.
01.2018 - Current
- Completing all cleaning duties in a timely manner, traveling to multiple locations, maintaining clientele & making sure their wants/needs have been met, whether it be residential or office/commercial cleanings. Honesty, integrity and the ability to get work done on my own are very important when it comes to working in the cleaning business. Having structure and self-discipline have really played an important role in the success of this job.
Clinique Counter Manager
ULTA Beauty - Clinique
05.2019 - 07.2020
- Educate people on how to take care of their skin, how to choose products based on skin type, how the skin works, how certain ingredients effect the skin
- Learned how to apply makeup for any occasion. This job teaches how to be a great sales representative for this brand, which has helped the overall ability to work with customers or clients. This job also focused heavily on educating guests, as well as other employees on products and upcoming events. In turn, the confidence gained from doing these things made customers continue to come back and shop, and allowed other employees to also refer to these products when helping guests, thus increasing sales and over all experience for everyone, in a very positive manner.
Front Desk Receptionist
Lincare
11.2018 - 02.2019
- Setting people up on oxygen, filling out paper work, working reports, answering the phones, being on call. Traveling to clients homes in order to set up said oxygen tanks, any hour of the day or night if on call. Consistently being organized and up to date to get all paperwork done and be sure all customers needs are met on time. Handling insurance and making sure the customer is up to date and not ending up on the held sales list.
- Handling walk in customers who may need cannulas or a refill oxygen tank, etc. Being in charge of scheduling appointments for our clients with our respiratory therapist in our office, including communicating with both the respiratory therapist and the clients the date, time, and what would be happening at the appointment.
Education
College in Psychology -
University of Northern Iowa
Cedar Falls, IA08.2018
High school diploma or GED -
Nashua-Plainfield High School
Nashua, IA05.2016
Skills
- Communication skills
- Basic math
- Product Demos
- Merchandising
- Sales Management
- Organizational skills
- Upselling
- Customer Service
- POS
- Loss Prevention
- Time Management
- Cash handling
- Front Desk
- Computer Skills
- Leadership Experience
- Retail Management
- Sales
- Planograms
- Retail Sales
- Educator
- Makeup Application
- Presentation Skills
- Speaking
- Reliability
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Clinique Counter Manager
ULTA Beauty - Clinique
05.2019 - 07.2020
Front Desk Receptionist
Lincare
11.2018 - 02.2019
Cleaning Services
Candi's Cleaning L.L.C.
01.2018 - Current
College in Psychology -
University of Northern Iowa
High school diploma or GED -
Nashua-Plainfield High School
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