Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Cassidy Hester

Charlestown,Indiana

Summary

Energetic and self-motivated professional with over 4 years of customer service and administrative skills. Skilled at working in fast-paced environments while maintaining accuracy, organization, and strong communication.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Mail Processing Equipment Operator

U.S. Census Bureau
Jeffersonville, IN
04.2022 - Current

Grade 4 Step 4/ Full time

  • Set up and operate mail processing equipment to prepare large- scale mailings.
  • Monitor processing operations to ensure accuracy before mail distribution.
  • Inspect materials for proper sequencing, label placement, and quality control.
  • Performed in a mailroom metering mail and palletizing work load while maintaining accuracy.
  • Perform minor maintenance and repairs on equipment including friction feed folders, binding machines, paper drills press, power cutters, strappers, appointment card machines, laminate machine and many more.
  • Track workflow and job status using internal software systems.
  • Organize and box completed work such as kits, pallets, or mail totes for distribution.
  • Maintain records to ensure quality assurance standards are met.

Administrative Assistant

UPS
Louisville, KY
09.2021 - 03.2022
  • Managed hazardous materials and dry ice documentation for air cargo shipments.
  • Operated multiple logistics systems including Airhub, HHMS, and EHub.
  • Ensured cargo accuracy for aircraft departures remained on schedule.
  • Gathered and monitored shipment data to maintain operational accuracy.
  • Resolved logistical issues in fast-paced environments while maintaining safety compliance.

Matching Technician

U.S. Census Bureau, U.S. Department Of Commerce
Jeffersonville, IN
07.2020 - 07.2021

Grade 5 Full Time- Temporary

  • Conducted clerical matching and evaluation of records to verify information accuracy.
  • Analyzed and reconciled data discrepancies.
  • Resolved recurring issues related to documentation and data processing.
  • Processed and organized Official Personnel Folders for Field Representatives.

Shifter

UPS
Louisville, KY
01.2020 - 05.2020
  • Transported cargo containers to go from aircraft for loading and unloading.
  • Operated tug equipment to move cargo efficiently within tight schedules.
  • Followed logistics procedures and safety protocols during aircraft operations.

EDDA

Floss 32 Dentistry
Prospect, KY
06.2019 - 11.2019
  • Assisted Dentist(s) with four handed procedures.
  • Performed composite placement and temporary crown fabrication.
  • Took radiographs and full- mouth X-rays.
  • Conducted dental charting and treatment planning.
  • Managed insurance coding and billing processes.
  • Took dental impressions and assisted with endodontic restorations.
  • Maintained sterilization and operatory cleanliness.
  • Contacted patients for scheduling and information updates.

DA/ EDDA

Immediadent Urgent Dental Care
Clarksville, IN
09.2018 - 05.2019
  • Provided chairside dental assisting and patient care.
  • Performed sterilization, charting, radiographs, and impressions.
  • Assisted with composite restorations and endodontic procedures.
  • Utilized Dentrix and Eaglesoft software for patient records.
  • Maintained accurate dental records and coordinated patient communication.

Administrative

UPS
Louisville, KY
03.2018 - 01.2019
  • Processed hazardous materials documentation and cargo information.
  • Used Airhub, HHMS, and Ehub systems to track shipments and data.
  • Verified cargo accuracy to ensure on-time aircraft departures.
  • Maintained data stewardship and resolved logistical discrepancies.

Education

Comprehensive Dental Assisting -

MedQuest College

Skills

  • Heavy equipment operation
  • Worksite safety
  • Equipment inspections
  • General labor
  • Following instructions
  • Hazardous materials
  • Time management
  • Critical thinking
  • Decision-making
  • Attention to detail
  • Team communication
  • Adaptable and flexible
  • Teamwork and collaboration

Accomplishments

  • Expanded Duties Dental Assistant
  • Kentucky Radiation Technique
  • Kentucky Radiation Safety
  • CPR American Heart Association (BLS)
  • Cosmetologist (Indiana)

Certification

  • Expanded Duties Dental Assistant
  • Kentucky Radiation Technique
  • Kentucky Radiation Safety
  • CPR – American Heart Association (BLS)
  • Provisional Radiology License (Indiana)
  • Cosmetologist (Indiana)

Timeline

Mail Processing Equipment Operator

U.S. Census Bureau
04.2022 - Current

Administrative Assistant

UPS
09.2021 - 03.2022

Matching Technician

U.S. Census Bureau, U.S. Department Of Commerce
07.2020 - 07.2021

Shifter

UPS
01.2020 - 05.2020

EDDA

Floss 32 Dentistry
06.2019 - 11.2019

DA/ EDDA

Immediadent Urgent Dental Care
09.2018 - 05.2019

Administrative

UPS
03.2018 - 01.2019

Comprehensive Dental Assisting -

MedQuest College
Cassidy Hester