Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cassidy Howard

Canton,Ohio

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Alterations Express
04.2019 - Current
  • Improved garment fit and comfort with expert alterations and precise measurements.
  • Developed strong client relationships through exceptional communication and attention to detail.
  • Maintained a high level of quality control by inspecting completed garments for accuracy and craftsmanship.
  • Reduced turnaround times for orders by effectively managing multiple projects simultaneously while maintaining high-quality standards.
  • Conducted fittings with clients to ensure proper garment sizing, taking into account personal preferences and comfort levels.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Provided excellent customer service, addressing questions or concerns and resolving issues promptly.
  • Assisted in training new cashiers, sharing best practices for efficient and effective cash handling procedures.
  • Accommodated diverse payment methods including cash, credit cards, gift cards, coupons, and mobile payments for seamless transactions.

Cashier/Office Manager

Fisher Foods
09.2018 - 01.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Conducted regular audits of register tills, ensuring accuracy in daily cash counts and minimizing discrepancies.

General Manager

Little Caesars Pizza
04.2014 - 08.2018
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed budget implementations, and employee evaluations.
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Ensured compliance with all health department regulations as well as company policies and procedures.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Correctly calculated inventory and ordered appropriate supplies.

Education

High School Diploma -

Perry Local High School
Massillon, OH
05.2015

Skills

  • Employee Scheduling
  • Retail Operations
  • Staff Management
  • Money Handling
  • Staff Training and Development
  • Cash Handling
  • Retail Store Operations
  • Relationship Building
  • Payment Collection
  • Customer Service
  • Drawer Balancing

References

References available upon request.

Timeline

Assistant Manager

Alterations Express
04.2019 - Current

Cashier/Office Manager

Fisher Foods
09.2018 - 01.2021

General Manager

Little Caesars Pizza
04.2014 - 08.2018

High School Diploma -

Perry Local High School

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Cassidy Howard