Summary
Overview
Work History
Education
Skills
Accomplishments
Cover Letter
Work Availability
Timeline
TruckDriver

Cassidy Irwin

Wallingford,CT

Summary

Motivated and detail-oriented professional with experience in warehouse operations, retail sales, and fulfillment services. Skilled in order processing, inventory management, and customer service with a proven ability to adapt quickly to fast-paced environments. Strong communication skills combined with a growing knowledge of cannabis dispensary operations. Committed to accuracy, efficiency, and delivering exceptional results.

Skilled Production Worker offering 3-4 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times.

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.

Industrious Production Worker proficient in assembly line work. Effective at keeping areas clean and neat to avoid delays.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience

Work History

Production Associate

Fosdick Fulfillment
11.2023 - 12.2024
  • Processed over 500 high-volume orders with speed and accuracy, ensuring timely shipments.
  • Maintained organized inventory systems to support efficient product retrieval.
  • Collaborated with team members to meet strict daily and weekly fulfillment targets.
  • Checked and wrapped items, then placed them in boxes and labeled the cartons for shipping.
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Maintained an organized work area by cleaning and removing hazards.
  • Collaborated with other departments to optimize production workflows.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Organized work to meet demanding production goals.
  • Prepared materials for assembly work to keep workflows running smoothly.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Resolved issues quickly to maintain productivity goals.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Made sure that products were produced on time and are of good quality.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.

Sales Associate

Artisan Vapor & CBD
10.2021 - 01.2022
  • Delivered product knowledge and recommendations to customers, increasing sales.
  • Handled over 25 or 50 cash transactions, credit card processing, and daily register reconciliation.
  • Maintained store cleanliness, stocked shelves, and ensured product displays were appealing.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed returns, exchanges, and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Recommended complementary purchases to customers, increasing revenue.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Stocked merchandise, clearly labeling items, and arranging them according to size or color.
  • Created an inviting environment for customers by maintaining store organization and cleanliness.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Maintained up-to-date knowledge of store sales, payment policies, and security standards.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Engaged in friendly conversation with the customer to better uncover individual needs.

Packer/Picker

Amazon Fulfillment Center
11.2020 - 09.2021
  • Accurately picked and packed customer orders in a high-volume warehouse setting.
  • Met strict production quotas while maintaining quality and safety standards.
  • Operated warehouse equipment to transport and organize inventory.
  • Performed required housekeeping to keep work areas clean, such as sweeping floors, putting trash in trash containers, and picking up product from the floor.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Inspected items to identify discrepancies and damages and reported to the supervisor.
  • Maintained a neat and organized work area to safeguard items and comply with cleanliness standards.
  • Assembled boxes, cartons, and containers to package items.
  • Packaged fragile items with cushioning material.
  • Loaded items onto conveyor belts and pallets.
  • Sealed containers and packages with glue, tape, or other materials.
  • Placed items into bags, boxes, or other containers.
  • Repackaged damaged or incorrectly packaged items.
  • Loaded and unloaded items from the production line.
  • Utilized adhesive labels and other materials to package items.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Worked fast to meet assigned daily picking quotas.
  • Pulled over 500 orders or more a day quickly to maintain demanding productivity goals.
  • Scanned and verified UPCs for all products to aid in identification.
  • Followed safety protocols and procedures to minimize workplace accidents.
  • Sorted and organized items in designated areas for easy access.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Printed labels, packaged boxes, and loaded into outbound containers.

Education

Diploma - Cannabis Dispensary Operations Program

Cannavision Institute
Maumee, OH
08.2025

High School Diploma - undefined

Lyman Hall High School
Wallingford, CT
06.2017

Skills

  • Warehouse Operations & Order Fulfillment
  • Inventory Management & Stocking
  • Customer Service & Sales
  • Cash Handling & Point-of-Sale Transactions
  • Packaging, Picking & Shipping
  • Social Media Management for Retail
  • Cannabis Product Knowledge (Medical & Retail)
  • Vape & CBD Sales Expertise
  • Team Collaboration & Communication
  • Assembly and production
  • Product assembly
  • Safety management
  • Work order processing
  • Assembly line experience
  • Packaging and labeling
  • Materials handling

Accomplishments

  • Collaborated with team of 5-10 in the development of product assembly.
  • Achieved exceptional results by completing all required tasks with accuracy and efficiency.

Cover Letter

Dear Hiring Manager, I am excited to submit my application for a position within your organization. With a strong background in fulfillment operations, retail sales, and customer service, combined with my current education in cannabis dispensary operations, I bring a versatile skill set and a commitment to excellence that I believe will make a positive contribution to your team. My experience at Amazon and Fosdick Fulfillment has equipped me with the ability to thrive in fast-paced, deadline-driven environments while maintaining accuracy and efficiency. At Amazon, I consistently met production quotas, navigated complex inventory systems, and ensured customer satisfaction through precise order fulfillment. At Fosdick Fulfillment, I further honed my organizational skills, working collaboratively with my team to meet tight shipping deadlines. In addition to my warehouse experience, I have worked in retail sales at Artisan Vapor & CBD, where I developed product expertise, delivered personalized customer service, and contributed to sales growth through effective recommendations. My background in CBD and cannabis products, paired with my current coursework in cannabis dispensary operations, positions me to excel in both retail and specialized product environments. I take pride in my ability to adapt quickly, communicate effectively, and maintain high standards of professionalism. I am eager to bring my skills, dedication, and growing industry knowledge to a role where I can contribute to your company's success while continuing to develop professionally. Thank you for considering my application. I look forward to the opportunity to discuss how my experience and qualifications align with your needs. Sincerely, Cassidy Irwin

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Production Associate

Fosdick Fulfillment
11.2023 - 12.2024

Sales Associate

Artisan Vapor & CBD
10.2021 - 01.2022

Packer/Picker

Amazon Fulfillment Center
11.2020 - 09.2021

High School Diploma - undefined

Lyman Hall High School

Diploma - Cannabis Dispensary Operations Program

Cannavision Institute

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