Summary
Overview
Work History
Education
Skills
Timeline
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Cassidy Jones

Mishawaka,IN

Summary

Strong communication and problem-solving abilities, adaptable to changing needs and reliable in all situations. Prepared to make significant impact by leveraging organizational skills and customer-centric approach.

Overview

10
10
years of professional experience

Work History

Office Manager

Motorsports Auto & Trailer Sales
09.2021 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Having a working knowledge on various vehicles to troubleshoot problems as they come in order to purchase and replace parts.
  • Tracking inventory with Google Sheets.
  • Assisting in vehicle purchases.
  • Price evaluation versus profit margin.
  • Transportation logistics.
  • Price analysis and advertisement.
  • Cross referencing profitability for auction purchasing.

Fiberglass Technician

Smoker Craft
04.2020 - 08.2020
  • Supported continuous improvement initiatives by participating in training programs focused on industry best practices for fiberglass technology.
  • Collaborated with team members to complete large-scale projects on time and within budget constraints.
  • Assisted in reducing waste by accurately measuring, cutting, and fitting fiberglass materials for each project.
  • Continuously expanded knowledge of emerging trends in the fiberglass industry to stay ahead of competitors and deliver innovative solutions to clients.
  • Improved product quality by conducting thorough inspections and identifying defects in fiberglass parts.
  • Achieved precise alignment of fiberglass components using hand tools, power tools, and specialized equipment.

Inventory Specialist

Goshen Die Cutting Inc
01.2017 - 12.2018
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
  • Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
  • Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.

Shift Supervisor

Starbucks
01.2015 - 12.2017
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
  • Increased sales performance through effective upselling techniques and staff training initiatives.
  • Completed cash and credit card transactions accurately using POS software.
  • Collaborated with other leaders and executives to direct workflow and support operations.

Education

High School Diploma -

Mishawaka High School
Mishawaka, IN
05-2016

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Data Entry
  • Customer Relations
  • Employee Training
  • Workplace Safety
  • Staff Management

Timeline

Office Manager

Motorsports Auto & Trailer Sales
09.2021 - Current

Fiberglass Technician

Smoker Craft
04.2020 - 08.2020

Inventory Specialist

Goshen Die Cutting Inc
01.2017 - 12.2018

Shift Supervisor

Starbucks
01.2015 - 12.2017

High School Diploma -

Mishawaka High School

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Cassidy Jones