Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cassidy Jordan

Newport Beach,CA

Summary

Dynamic and reliable professional with a proven track record. Adept in schedule management and emotionally supportive customer service. Excelled in creating welcoming environments and streamlining operations, significantly enhancing client retention. Demonstrates exceptional patience, understanding, and a results-driven approach, with a flair for fostering positive guest experiences. Eager server always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Nanny

Isabella O'Leary
04.2022 - Current
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
  • Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.

Server

Los Cabos Cantina
01.2021 - 04.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Hostess

Javiers
03.2019 - 03.2021
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Front Office Assistant

Forever Ageless
11.2019 - 03.2020
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Responded to inquiries from callers seeking information.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Increased client retention by providing exceptional service while managing check-in and check-out processes.
  • Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
  • Reviewed and updated customer information in database for accuracy.

Education

No Degree - Cosmetology

Paul Mitchell
Costa Mesa, CA
11.2025

Skills

  • Patience and understanding
  • Friendly
  • Reliability and Trustworthiness
  • Approachable
  • Schedule Management
  • Emotionally supportive

Certification

Certified in lash extensions and hair extensions

Professional make up artist

Timeline

Nanny

Isabella O'Leary
04.2022 - Current

Server

Los Cabos Cantina
01.2021 - 04.2022

Front Office Assistant

Forever Ageless
11.2019 - 03.2020

Hostess

Javiers
03.2019 - 03.2021

No Degree - Cosmetology

Paul Mitchell

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Cassidy Jordan