Cassidy Lee
Palm Bay
Summary
Results-driven professional experienced in sales and customer service within the food industry. Known for strong teamwork and conflict resolution skills, dedicated to improving team performance and ensuring customer satisfaction. Dedicated, dependable, and serious about delivering exceptional service and operational standards.
Overview
7
7
years of professional experience
Work History
Packer
Altium Healthcare
Sparta, TN
08.2023 - 06.2026
- Operated packing machinery to ensure efficient packaging of pharmaceutical products.
- Consistently meet production and performance goals in a fast paced environment
- Followed safety protocols and standard operating procedures to maintain compliance and product integrity.
- Conducted quality checks on packaged products to verify specifications and standards.
- Demonstrate reliability, teamwork, and a strong work ethic
- Trained new team members on packing techniques and equipment operation, enhancing overall team performance.
- Assisted in maintaining clean and organized workstations, contributing to a safe working environment.
General Manager
Subway
Palm Bay, FL
08.2022 - 08.2023
- Transformed the lowest profiting stores into one of the highest
- Increased sales through improved standards and team development
- Reduced food costs by strengthening inventory and minimizing waste
- Rebuilt a struggling team through rehiring , retraining, and accountability
- Managed a full profit and loss responsibilities including labor control, budgeting, and financial reporting
- Oversaw inventory ordering, scheduling, and daily operational execution
- Resolved customer concerns professionally, improving overall customer satisfaction
- Ensured compliance with food safety and sanitation regulations
- Managed daily operations to ensure efficient service and customer satisfaction.
Sandwich Artist
Subway
Palm Bay, FL
12.2019 - 08.2022
- Crafted sandwiches according to specific customer requests and dietary preferences.
- Maintained cleanliness and organization of workstation to ensure food safety standards.
- Delivered exceptional guest service in a high volume setting
- Operated POS systems and handled cash transactions
- Opened ans closed the store independently
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Demonstrated flexibility by covering shifts when needed
Education
High School Diploma -
Heritage High School
Palm Bay, FLSkills
- Operational Efficiency
- Conflict Resolution
- Hospitality Leadership
- Team Development
- Sales Revenue
- Problem Solving
- Teamwork and Collaboration
- Reliability and Punctuality
- Profit and loss oversight
- Cleaning and Organization
Timeline
Packer
Altium Healthcare
08.2023 - 06.2026
General Manager
Subway
08.2022 - 08.2023
Sandwich Artist
Subway
12.2019 - 08.2022
High School Diploma -
Heritage High School