Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassidy Mallernee

Corning,N.Y.

Summary

Professional with strong background in residential services management, prepared to lead and inspire teams. Known for effective collaboration and adaptability in dynamic environments. Skilled in strategic planning, policy development, and client relations, consistently driving results and improving service quality. Reliable and results-focused leader with proven ability to meet organizational goals.

Overview

11
11
years of professional experience

Work History

Director of Residential Services

Able2
12.2021 - Current
  • Maintaining oversight of residential programs and associated personnel to ensure the smooth, quality operation of services offered within all residential programs.
  • Support the operations and continuing professional development of assigned staff.
  • Coordinate and work with other relatable departments to ensure open lines of communication are in effect and in use.
  • Develop annual goals for assigned residential programs in alignment with strategic plans and objectives.
  • Determines and maintains staffing plans and levels at residential sites to ensure that levels of supervision are being maintained in alignment with individual needs of the sites.
  • Attends and chairs committees as assigned.
  • Ensures Policy and Procedures are developed and maintained for residential services.
  • Participates in employment practices of hiring and terminations as applicable.
  • Assists in the development of the annual budget and ensures the monitoring of the program supplies, inventory systems and approval of requisitions.
  • Has a thorough knowledge of state and federal regulations/guidelines, which govern residential services.

Executive Director

Chemung Valley Early Care and Learning
01.2018 - 12.2021
  • Day-to-day operations of a large child care center with direct oversight of the staff.
  • Admissions of new families, which included all billing and invoicing.
  • Creating of annual budgets
  • Adheres to local and state regulations through OCFS and sustaining operating licenses.
  • Responsible to creating and maintaining policy and procedures in conjunction with the Board of Directors.
  • Drafted Plans of Corrective Actions if needed to OCFS.
  • Responsible for professional staff development trainings and adhere to OCFS regulations.
  • Overall health and safety precautions enacted as needed to provide a safe environment to promote growth and development of children.
  • Fundraising as needed, including grant proposals.
  • Oversight of all fiscal management needs of the site and reported to the Board of Directors.

Individualized Care Coordinator/Intensive In-Home Waiver Service Provider

PATHWAYS, INC.
03.2016 - 11.2021
  • Providing coordination of services to families that are serviced through Office of Mental Health Waiver Program.
  • Completion of documentation required to assess progress of goals and objectives set forth in a service/treatment plan. Completion of discharge documentation when the family is discharge from Waiver services.
  • Evaluating the needs of the families in conjunction with aligning services within an individual budget.
  • Coordinating services to craft an individual service/treatment plan to that will best suit the needs of the family.
  • Attend necessary meetings with other service providers to coordinate services that would promote success in the Waiver Program.
  • Provide additional written referrals for Out-of-Home Placement as needed for youths and their families as necessary.
  • Work in conjunction with other support services/agencies (probation, mental health facilities, school administrators, social services, respite, etc.)
  • Follow all guidelines and regulations set forth by the New York State Office of Mental Health (OMH)
  • Follow all guidelines and regulations set forth by Medicaid.
  • Follow compliance guidelines with Pathways, Inc.
  • Complete progress notes as needed to show any progress and any challenges that the family is facing in alignment with the treatment plan goals and objectives.

Substance Abuse Prevention Counselor

CHAMPLAIN VALLEY FAMILY CENTER
02.2014 - 03.2016
  • Deliver individual substance counseling sessions to students that are at high risk of using substances and alcohol, including low to moderate-income families.
  • Assess and evaluate Risk and Protective Factors during assessment and enrollment into prevention program.
  • Providing any necessary documentation of paperwork to enroll and discharge students into and from the prevention program, to the needs of the prevention supervisor and executive director.
  • Coordinate with school counselors, administrators and other faculty members to ensure the needs of the students are being met, while working in the realms of confidentiality regulations.
  • Complete and provide monthly activity reports and end-of-year data reports to schools of student involvement, related to substance use. Provide monthly activity data reports to be incorporated into the Prevention Work Plan.
  • Attend meetings related to mission and goals related to grant funded prevention program.
  • Attend meetings with local psychologist to discuss the needs/concerns of high-needs students.
  • Seek out local schools to participate in the expansion of substance abuse awareness, while presenting evidence-based assessments, curriculum, and statistics of area youths that are in need of additional support services.
  • Provide additional written referral resources (mental health, substance treatment facilities, probation, etc.) to youths and their families as necessary.
  • Work in conjunction with other support services/agencies (probation, mental health facilities, school administrators, social services, etc.)
  • Follow all guidelines and regulations set forth by the New York State Office of Alcoholism and Substance Abuse Services (OASAS).
  • Follow all guidelines and regulations set forth by the Substance Abuse and Mental Health Services Administration (SAMSHA).

Education

Masters of Science - Education

PLATTSBURGH STATE UNIVERSITY OF NEW YORK
Plattsburgh, N.Y.
05.2015

Bachelor of Science - Education

PLATTSBURGH STATE UNIVERSITY OF NEW YORK
Plattsburgh, N.Y.
05.2011

Skills

  • Resident relations
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Organizational skills
  • Staff development
  • Crisis management
  • Staff supervision
  • Public speaking
  • Task prioritization

Timeline

Director of Residential Services

Able2
12.2021 - Current

Executive Director

Chemung Valley Early Care and Learning
01.2018 - 12.2021

Individualized Care Coordinator/Intensive In-Home Waiver Service Provider

PATHWAYS, INC.
03.2016 - 11.2021

Substance Abuse Prevention Counselor

CHAMPLAIN VALLEY FAMILY CENTER
02.2014 - 03.2016

Bachelor of Science - Education

PLATTSBURGH STATE UNIVERSITY OF NEW YORK

Masters of Science - Education

PLATTSBURGH STATE UNIVERSITY OF NEW YORK