Cassidy Miller
Grand Rapids,MI
Summary
Hardworking Roofing Sales Contractor with experience from Essence Restaurant Group as a Marketing Coordinator, skilled in photography, videography, lighting design, and video editing. With a Communications degree in Film & Media Production, an expert in capturing and producing high-quality visual content. Proven track record in managing and optimizing marketing schedules and automated processes, seeking to bring innovative visual storytelling to the Photographer role at Tekton.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Roofing Contractor
RestoreMasters LLC
Grand Rapids, MI
06.2024 - Current
- Identified and pursued new leads through online research and in-person outreach, based on storm data.
- Coordinated appointments between clients and Adjuster/Legal teams, ensuring smooth and timely interactions.
- Conducted sales presentations and negotiations, both in person and over the phone.
- Performed roof and siding inspections, compiling detailed damage reports for assessment and repair planning.
Bartender/Server
Essence Restaurant Group
Grand Rapids, MI
04.2021 - 06.2024
- Provided exceptional guest service by greeting and guiding patrons through their dining experience.
Excelled in sales and hospitality, enhancing the overall guest experience.
Prepared and crafted cocktails, ensuring high-quality beverage presentation.
Managed inventory for liquor and non-liquor products, maintaining stock levels for efficient drink preparation.
Marketing Coordinator
Essence Restaurant Group
Grand Rapids, MI
01.2023 - 03.2024
- Managed scheduling, writing, editing, and approval of social media, email, and print marketing materials for four distinct restaurant concepts.
- Streamlined marketing processes by setting up automated Google review responses and refining the marketing schedule for enhanced project efficiency.
- Leveraged photography, videography, and video editing skills to boost engagement and traffic across all four restaurant accounts.
- Organized and created shot lists for photo and video shoots to ensure high-quality content production.
Student Lab Aide
Calvin University
Grand Rapids, MI
08.2020 - 07.2022
- Checking film equipment in and out to film students.
- Maintaining equipment and organizing storage.
- Managing two other employees in the last year as we reorganized and re-inventoried all of the equipment.
- Implementation of a new check-in/out system for students using equipment for class projects.
Videographer/Editor Intern
STRESSCRETE GROUP
Grand Rapids, MI
09.2021 - 12.2021
- Assisted with videography and editing for the Spartan Sports Lighting branch, focusing on lighting design, video production, and photo editing.
- Filmed and edited walkthroughs of the production facility, client interviews, and product videos for marketing purposes.
- Created and refined video content for product demonstrations and informational videos, utilizing both new and existing footage.
- Coordinated with the Marketing Supervisor and PR Representative to organize and manage footage and related documentation.
Expeditor
Terra GR
Grand Rapids, MI
07.2019 - 01.2020
- Managed the FOH side of the kitchen window, keeping track of order tickets in a fast paced environment and running food to guests.
Host and Food Runner
Essence Restaurant Group
Grand Rapids, MI
12.2017 - 08.2019
- Trained to proficiently use the OpenTable seating and reservation program as a host, and running food and the FOH window as an Expeditor and Food Runner.
Server
One Trick Pony
Grand Rapids, MI
05.2019 - 07.2019
- Knowledge and Understanding of the menu and communication/service with/for guests.
Server
Dan's Diner
Grand Rapids, MI
05.2018 - 08.2018
- Worked as a server, mostly on breakfast/opening shifts.
Expeditor/Food Runner
The Old Goat LLC
Grand Rapids, MI
05.2015 - 11.2017
- Worked as a host/busser when the restaurant originally opened and began food running in the last year I was employed.
Education
Bachelor of Arts in Communications: Film & Media Production -
Calvin University
MISkills
- Photography
- Marketing
- Video Production
- Videographer
- Lighting Design
- Audio Editing
- Public Speaking
- Video Editing
- Adobe Premiere
- Social Media Management
- Adobe Photoshop
- Adobe After Effects
- Final Cut Pro
- Microsoft Excel
- Microsoft Word
- Organizational skills
- Written Communication Skills
- Verbal Communication Skills
- Sales
- Hospitality
- Food Running
- OpenTable
- Busser
- Host
- Expo
- Food Service
- Server
- Customer Service
- POS
- Cash Handling
- Serving
- Account management
- Microsoft Powerpoint
Certification
- Driver's License, 02/2020 - 02/2024
- ServSafe, 10/2023 - 10/2028
Assessments
- Sales skills, 08/2020, Proficient, Influencing and negotiating with customers
- Analyzing data, 12/2021, Proficient, Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data
- Social media, 12/2021, Proficient, Knowledge of popular social media platforms, features, and functions
References
References available upon request.
Timeline
Roofing Contractor
RestoreMasters LLC
06.2024 - Current
Marketing Coordinator
Essence Restaurant Group
01.2023 - 03.2024
Videographer/Editor Intern
STRESSCRETE GROUP
09.2021 - 12.2021
Bartender/Server
Essence Restaurant Group
04.2021 - 06.2024
Student Lab Aide
Calvin University
08.2020 - 07.2022
Expeditor
Terra GR
07.2019 - 01.2020
Server
One Trick Pony
05.2019 - 07.2019
Server
Dan's Diner
05.2018 - 08.2018
Host and Food Runner
Essence Restaurant Group
12.2017 - 08.2019
Expeditor/Food Runner
The Old Goat LLC
05.2015 - 11.2017
Bachelor of Arts in Communications: Film & Media Production -
Calvin University
- Driver's License, 02/2020 - 02/2024
- ServSafe, 10/2023 - 10/2028
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