Cassidy Miller
Santa Barbara,CA
Summary
Customer service and hospitality professional with over three years of experience in restaurants, retail, and events. Skilled in 7 Rooms, cash handling, and food service, with a strong work ethic, adaptability, and excellent people skills. High-energy professional, adept at welcoming guests, maintaining entrances, and balancing server loads to optimize operations. Collaborative, hardworking, and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hostess
Coral Casino Beach and Cabana Club
Santa Barbara, CA
09.2025 - Current
- Provide high-end hospitality service for members and guests at an exclusive beachfront club.
- Manage reservations through 7 Rooms, coordinate with servers and management to ensure efficient seating flow, and maintain professional, welcoming interactions in a luxury environment.
- Support event setups and guest relations to uphold the club's reputation for exceptional service.
Hostess/Cashier
Convivo
Santa Barbara, CA
08.2024 - 10.2024
- Welcomed and seated guests, delivered beverages to the poolside area, and assisted with in-room dining service for hotel guests.
- Supported the front-of-house team by maintaining a warm and organized environment, ensuring a smooth and enjoyable guest experience.
Hostess
Roaring Fork Restaurant Group
Austin, TX
08.2023 - 08.2024
- Used OpenTable technology and customer service skills to greet and seat guests efficiently.
- Assisted servers, planned events, and provided front-of-house support.
- Received raises and recognition as lead hostess.
Snow Cone Maker/Cashier
Sweet Caroline's
Austin, TX
05.2023 - 06.2024
- Served snow cones in a high-pressure food truck environment.
- Managed cash transactions, maintained cleanliness, and supported marketing through social media.
Bagger/Stocker
HEB
Austin, TX
11.2022 - 04.2023
- Bagged groceries, stocked shelves, and trained as a cashier while developing strong interpersonal and customer service skills.
Cashier/Customer Service
H-Mart
Austin, TX
01.2022 - 10.2022
- Handled cashier duties and food preparation at a family-owned Korean ice cream shop.
- Gained experience in money handling and food service supervision.
Education
High School Diploma -
Westwood High School
Austin, TX05.2024
Associate of Arts - Hospitality
Santa Barbara City College
Santa Barbara, CASkills
- Hospitality management
- Guest services
- Table setting and food service
- Hotel operations
- Phone etiquette
- Cash handling and retail math
- Organizational skills
- Time management
- Attention to detail
- Restaurant and fine dining experience
- Customer service excellence
- POS systems proficiency
- Childcare experience
- Team collaboration
- Patience and empathy
- Food safety compliance
- Inventory management and cleaning
- Reservation management
- OpenTable proficiency
- Event coordination
- Guest relations
- Front-of-house support
- Hospitality industry knowledge
Certification
- CPR Certification, 05/01/23, Present
- Driver's License, 10/01/21, Present
- Food Handler Certification, 03/01/25, 03/01/27
- TABC Certification
- ServSafe
Languages
- Spanish
- English, Fluent
- Spanish, Beginner
References
References available upon request.
Timeline
Hostess
Coral Casino Beach and Cabana Club
09.2025 - Current
Hostess/Cashier
Convivo
08.2024 - 10.2024
Hostess
Roaring Fork Restaurant Group
08.2023 - 08.2024
Snow Cone Maker/Cashier
Sweet Caroline's
05.2023 - 06.2024
Bagger/Stocker
HEB
11.2022 - 04.2023
Cashier/Customer Service
H-Mart
01.2022 - 10.2022
High School Diploma -
Westwood High School
Associate of Arts - Hospitality
Santa Barbara City College