Cassidy Mitchell
Springfield,OR
Summary
Compassionate and dedicated healthcare professional with experience at PeaceHealth at Riverbend, enhancing patient satisfaction through effective communication and critical thinking. Proven ability to build trust and rapport while ensuring safety and comfort. Skilled in multitasking and organization, dedicated to improving team efficiency and patient care quality.
Overview
13
13
years of professional experience
1
1
Certification
Work History
CNA Transport Lead
Peacehealth at Riverbend
Springfield, OR
07.2022 - Current
- Enhance patient satisfaction by providing compassionate and attentive care.
- Assisted in the training and onboarding of new Patient Transport Aides, sharing knowledge and best practices to improve team performance.
- Ensured timely patient transport for procedures, minimizing delays and optimizing hospital operations.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Boosted staff efficiency through clear communication with nursing, radiology, and other departments regarding patient transport status.
- Reduced risk of falls or injuries by vigilantly observing patients during movement or transport.
Certified Nursing Assistant
Marquis Companies
11.2020 - 07.2022
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure resident dignity.
- Assisted residents with daily living activities for enhanced comfort and well-being.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Utilized therapeutic communication, empathy, and active listening skills to encourage and develop positive relationships with residents.
- Assisted nurses with wound care procedures, ensuring proper healing processes took place.
- Implemented infection control protocols, minimizing the spread of illnesses among patients and staff.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Supported needs of 18+ residents under long-term care.
Store Manager (PM)
Weber Taco Bells
06.2012 - 11.2020
- Facilitated communication between day shift managers and staff, ensuring seamless transitions between shifts for operational continuity.
- Monitored employee performance through regular evaluations, providing constructive feedback as needed to support growth and development.
- Streamlined kitchen operations by organizing workflows more effectively, resulting in reduced wait times for customer orders.
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
- Resolved customer complaints promptly and professionally, increasing loyalty and repeat business.
- Scheduled staff shifts efficiently while balancing labor costs against anticipated business demands.
- Managed inventory levels for optimal cost control and minimized waste by regularly reviewing stock and making appropriate adjustments.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Ensured compliance with all health department regulations, maintaining high standards of sanitation throughout the establishment.
Education
Associate of Applied Science - Nursing
Lane Community College
Eugene, Oregon06-2025
Skills
- Adaptability & Eagerness to Expand Clinical Skills
- Building Trust & Rapport at the bedside
- Therapeutic Communication
- Multitasking and Organization
- Critical Thinking
- Team Collaboration
Certification
- Certified Nursing Assistant (CNA), Oregon State Board of Nursing
License #: 202009474CNA - Expires December 2026
- BLS Certified, American Heart Association - Expires August 2026
- NIH Stroke Scale (NIHSS), American Heart Association - Expires January 2026
Timeline
CNA Transport Lead
Peacehealth at Riverbend
07.2022 - Current
Certified Nursing Assistant
Marquis Companies
11.2020 - 07.2022
Store Manager (PM)
Weber Taco Bells
06.2012 - 11.2020
Associate of Applied Science - Nursing
Lane Community College
Similar Profiles
Brittany CummingBrittany Cumming
Patient Team Support/Certified Nursing Assistant at PeaceHealth At RiverbendPatient Team Support/Certified Nursing Assistant at PeaceHealth At Riverbend
Kim McKinleyKim McKinley
Trauma Registrar at PeaceHealth Sacred Heart Medical Center at RiverbendTrauma Registrar at PeaceHealth Sacred Heart Medical Center at Riverbend
Jill KesslerJill Kessler
RN Case Manager at PeaceHealth Sacred Heart Medical Center at RiverbendRN Case Manager at PeaceHealth Sacred Heart Medical Center at Riverbend
Kelli ByersKelli Byers
Insurance Underwriter at Protective Life CorporationInsurance Underwriter at Protective Life Corporation
Rylan RothRylan Roth
Retail Sales Associate at MenardsRetail Sales Associate at Menards