Summary
Overview
Work History
Education
Skills
Timeline
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Cassidy Perdue

Woodstock,GA

Summary

Accomplished Manager with a proven track record at 1885 Grill, enhancing team performance and boosting profits through effective cost control. Expert in staff training, customer service, and policy development. Demonstrated ability to lead with decisiveness and foster workforce agility, ensuring high standards of service and operational excellence.

Overview

6
6
years of professional experience

Work History

Front of House Manager

1885 Grill
02.2024 - Current
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained professional, organized, and safe environment for employees and patrons..
  • Controlled costs to keep business operating within budget and increase profits.
  • Cross-trained existing employees to maximize team agility and performance.


Bartender

1885 Grill
11.2022 - Current
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Front of House Manager

Sunset Grille
05.2020 - 11.2022
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Performed cash handling activities and secured nightly bank deposits.
  • Addressed guest concerns and resolved all issues to guests' satisfaction.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.

Server/Bartender

Sunset Grille
06.2018 - 05.2020
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Education

BBA -

Kennesaw State University
Kennesaw, GA
12-2024

Skills

  • Staff training and development
  • Customer service
  • Workforce management
  • Team leadership
  • Recruiting and interviewing
  • Decision-making
  • Time management
  • Schedule preparation
  • Policy and procedure development

Timeline

Front of House Manager

1885 Grill
02.2024 - Current

Bartender

1885 Grill
11.2022 - Current

Front of House Manager

Sunset Grille
05.2020 - 11.2022

Server/Bartender

Sunset Grille
06.2018 - 05.2020

BBA -

Kennesaw State University

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Cassidy Perdue