Cassidy Powell
Monterey,TN
Summary
Approachable individual who offers strong background in hospitality industry. Swiftly handles assignments and promptly resolves issues. Recognized for consistent attention to quality customer service.
Customer-focused employee known for high productivity levels and efficient task completion. Specialize in effective communication, problem-solving, and time management skills. Excel in environments requiring ability to handle multiple tasks simultaneously and adapt to changing priorities.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
4
4
years of professional experience
Work History
Cleaner
Quality Cleaning Janitor Services
Cookeville, Tennessee
09.2022 - 02.2023
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Kept office windows clean, including individual cubicles.
- Vacuumed offices, cubicles, break rooms, meeting rooms, and entry ways.
- Emptied wastebaskets and replaced liners.
Cashier
Party City
Cookeville, TN
10.2022 - 12.2022
- Assisted customers over the phone regarding store operations, product information and order placement.
- Conducted price checks for special orders or discounts as requested by customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Resolved customer complaints professionally in accordance with company policy.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Front Desk Agent
Baymont By Wyndham
Cookeville, Tennessee
02.2019 - 09.2022
- Collaborated with colleagues to ensure smooth operations of front desk area.
- Stayed current on promotions, discounts, packages, and offers available at the hotel.
- Processed payments accurately and efficiently.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Performed bookkeeping activities to balance accounts and conduct nightly audits.
- Resolved customer complaints promptly and courteously.
- Monitored security cameras in lobby area as needed.
- Generated daily reports detailing occupancy levels, revenue amounts.
- Prepared basic food service by setting up continental breakfast or coffee and tea supplies.
- Contacted housekeeping or maintenance staff to report room or building issues.
Education
GED -
12-2018
Skills
- Quality Assurance
- Customer Service
- Transaction Processing
- Listening Skills
- Administrative Skills
- Problem-Solving Skills
- Cash Register Operation
- Records Maintenance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier - Party City
10.2022 - 12.2022
Cleaner - Quality Cleaning Janitor Services
09.2022 - 02.2023
Front Desk Agent - Baymont By Wyndham
02.2019 - 09.2022
Monterey High School - GED,
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