CASSIDY ROHRBERG
Tampa,FL
Summary
Experienced Zoo Nutrition specialist that understands the various feed challenges that zoos face and the importance of having a reliable, steady supply of grain and other commissary items to help maintain a healthy animal collection. Familiar with local nutrition centers and their operations, including Zoo Tampa, Disney's Animal Kingdom, Florida Aquarium, Owls Nest Sanctuary and Santa Fe College Teaching Zoo. Over 20 years of experience in the equine industry ranging from caring for and showing personal horses to working for an equine hospital.
Overview
9
9
years of professional experience
Work History
Zoological Specialist, Nutrition Center
Busch Gardens Tampa Bay
Tampa, FL
04.2023 - Current
- Daily preparation of individual diets for many of the Zoo's collection, following each species specialized diets while adhering to food safety regulations.
- Take weekly inventory counts and fulfil order processes to ensure steady supply of grain, produce and other products for the collection.
- Collaborate with our veterinary team and Zookeepers to effectively provide support to our collection's needs and ever-changing diets.
- Effectively use TRACKS software to change and update the collections diets.
- Present educational programs on animal nutrition to guests and staff.
- Train new hires on proper feeding protocols and nutrition standards.
Fleet Service Advisor
Brandon Ford
Brandon, FL
03.2022 - 04.2023
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Provided customer service by responding to inquiries, resolving complaints, and ensuring customer satisfaction.
- Contacted customers about potential service upgrades, new services and account changes.
- Created detailed estimates for potential clients outlining cost of services needed for their fleets.
- Ordered necessary parts for repairs from approved suppliers.
- Reviewed invoices submitted by mechanics to ensure accuracy of labor charges.
- Generated reports detailing vehicle repair costs and expenses incurred during servicing.
Veterinary Technician
Brandon Equine Medical Center
Brandon, FL
08.2020 - 03.2022
- Maintained accurate medical records and documentation for every patient visit.
- Provided nursing care to horses in a clinical setting.
- Prepared food to meet needs of animals under care with appropriate meals.
- Educated horse owners on proper care, nutrition, and preventive health measures.
- Handled laboratory samples, including blood work and diagnostic tests.
- Assisted veterinarians during surgical procedures and emergency care for equine patients.
- Administered medications and vaccinations as directed by veterinarians.
Bartender/ Server
Topgolf
Tampa, FL
12.2017 - 03.2021
- Greeted guests and provided exceptional customer service in high-energy environments.
- Engaged with guests to build rapport and encourage repeat visits.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Assisted guests with any questions and issues while playing in their bay, as well as engaging with them and making sure they have the best experience possible.
- Acted as team lead on floor during shifts, assisting servers and runners as needed.
Education
DEAF STUDIES DEGREE - AA
Hillsborough Community College
References
● Clif Martel
Busch Gardens Nutrition Center Curator
813-810-3489
● Matthew Cullen
Brandon Ford Service Director
813-629-3594
● Toni Marrero
Topgolf Supervisor
941-385-4290
Timeline
Zoological Specialist, Nutrition Center
Busch Gardens Tampa Bay
04.2023 - Current
Fleet Service Advisor
Brandon Ford
03.2022 - 04.2023
Veterinary Technician
Brandon Equine Medical Center
08.2020 - 03.2022
Bartender/ Server
Topgolf
12.2017 - 03.2021
DEAF STUDIES DEGREE - AA
Hillsborough Community College