Cassidy Souza
Jacksonville,NC
Summary
I am an organized and motivated employee, eager to apply time management and organization skills in various environments. Seeking opportunities to expand skills well facilitating company growth. Dedicated employ known for punctuality while pursuing employment options. We’re good customer service and positive attitude to make a difference.
Overview
9
9
years of professional experience
Work History
ABC Therapy
Linda and George Worrell
Hammonton, New Jersey
09.2023 - 01.2025
- Processed medical billing expenses
- Served as primary liaison for addressing and resolving billing discrepancies
- and approved therapist billing hours to ensure accuracy and compliance with reporting standards
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Law office peter M. Liss
Peter Liss
Vista, California
08.2020 - 10.2021
- provided administrative support by managing incoming calls, organizing and filing documents and coordinating daily schedules
- serving as point of contact for client, interactions, and relationship management
- streamline, both physical and digital filing system
- Maintained office supplies inventory and ordered materials as necessary.
Manager (Portinos )
Esperanza Medina
Valley Center, California
07.2016 - 08.2019
- Oversaw daily operations to ensure efficient service and customer satisfaction.
- Trained staff on menu items and customer service protocols.
- Managed inventory levels and placed orders to maintain stock availability.
- Coordinated employee schedules to optimize workforce efficiency.
- Enforced health and safety regulations to ensure compliance during operations.
- Collaborated with the kitchen team to streamline food preparation processes.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Created monthly reports for senior management summarizing operational performance metrics.
Education
High School Diploma -
San Marcos High School
San Marcos06-2019
Skills
- medical billing
- attention to detail
- problem solving
- client relationship management
- billing discrepancies
- Case file organization
- Schedule coordination
- Adaptability
- HIPAA guideline compliance
- Appointment scheduling
- File systems management
- Phone reception
- Legal documentation preparation
- Bilingual in Spanish and english
Languages
Spanish
Professional
References
References available upon request.
Timeline
ABC Therapy
Linda and George Worrell
09.2023 - 01.2025
Law office peter M. Liss
Peter Liss
08.2020 - 10.2021
Manager (Portinos )
Esperanza Medina
07.2016 - 08.2019
High School Diploma -
San Marcos High School
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