Cassidy Swansey
Winder,GA
Overview
9
9
years of professional experience
Work History
Receiving Supervisor
Lowe's
Norcross, Georgia
06.2025 - Current
- Manage shipping and receiving paperwork to ensure accurate documentation and organized records.
- Followed up with vendors on incoming shipments and delivery status to ensure timely issue resolution.
- Identified and resolved issues independently and in a timely manner to minimize disruptions.
- Maintain a results driven approach focused on achieving meaningful operational and customer service outcomes.
- Built strong customer relationships by understanding needs and delivering aligned solutions.
- Demonstrated a strong commitment to professional development by applying new knowledge and skills to daily operations.
Receiving
The Home Depot
Bethlehem, Georgia
08.2019 - 06.2025
- Unloaded and accurately received incoming shipments, detailing contents to ensure inventory accuracy.
- Maintained accurate on-hand inventory counts and addressed discrepancies.
- Maintained clean, organized, and safe receiving and work areas to support operational efficiency.
- Organized merchandise and work areas to enhance safety and support productive operations.
- Plan and schedule inbound and outbound shipments to support efficient operations.
Customer Service Representative
The Home Depot
Bethlehem , GA
12.2017 - 08.2019
- Delivered exceptional customer service by following the GET (Greet, Engage, Thank) service model and demonstrating company values.
- Collaborated with associates to resolve customer concerns effectively. and customers to resolve issues and provide effective solutions
- Prioritized fulfillment orders to meet completion deadlines consistently.
- Audited daily reports and processed cancellations.
- Supported associate development by providing daily feedback and presenting actionable improvement plans.
- Delegated and assigned tasks to enhance daily operations efficiency.
Education
High School Diploma -
Winder Barrow
Winder, GA05-2017
Timeline
Receiving Supervisor
Lowe's
06.2025 - Current
Receiving
The Home Depot
08.2019 - 06.2025
Customer Service Representative
The Home Depot
12.2017 - 08.2019
High School Diploma -
Winder Barrow