Cassidy Walker
Mechanicsburg,Ohio
Summary
Professional healthcare service provider with experience in patient support and administrative functions. Skilled in managing patient interactions, scheduling, and medical records with strong focus on accuracy and efficiency. Known for effective team collaboration, adaptability to changing needs, and consistently achieving results. Possesses excellent communication, problem-solving, and organizational skills, ensuring high-quality patient care and satisfaction. Able to provide care to patients in emergency situations as well as routine settings.
Overview
7
7
years of professional experience
Work History
Patient Service Associate
Ohio Health Riverside Hospital
Columbus
11.2023 - Current
- Promoted a welcoming atmosphere by greeting patients upon arrival, quickly addressing their needs, and answering questions clearly.
- Maintained confidentiality by properly handling sensitive patient information in accordance with HIPAA guidelines.
- Contributed to a positive work environment by effectively collaborating with medical staff and other departments.
Combat Medic
Ohio National Guard
Columbus, OH
05.2018 - Current
- Educated military personnel on first aid techniques and preventative medicine practices to reduce injury rates within the unit.
- Increased soldier readiness through regular health screenings, vaccinations, and preventive medicine initiatives.
- Improved overall team efficiency by maintaining accurate records of supplies, equipment, and medical treatments administered.
- Promoted a culture of safety by adhering to established guidelines for infection control and hazardous materials handling during all aspects of patient care.
Medical Receptionist
Scioto Urgent Care
Columbus Ohio
01.2022 - 11.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Education
BSN - Nursing
Chamberlain College of Nursing
Columbus, OHSkills
Patient care, communication skills, quickly able to recognize and respond to emergencies, provide empathy and compassion, possess great teamwork and collaboration skills, great problem solving skill
Timeline
Patient Service Associate
Ohio Health Riverside Hospital
11.2023 - Current
Medical Receptionist
Scioto Urgent Care
01.2022 - 11.2023
Combat Medic
Ohio National Guard
05.2018 - Current
BSN - Nursing
Chamberlain College of Nursing