Summary
Overview
Work History
Education
Skills
Timeline
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Cassidy Wilder

Princeton

Summary

Proven ability to enhance customer satisfaction through effective communication and responsible alcohol service. Skilled in cash handling and team collaboration, consistently ensuring smooth operations and a welcoming atmosphere for patrons.

Overview

7
7
years of professional experience

Work History

Bartender

Spendic Club
03.2025 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Customer Service/ Cashier/ Middle Cook

Quoddy Bay Lobster
06.2018 - 09.2019
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

Associate - Applied Science

Washington County Community College
Calais
06.2020

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Customer service expertise
  • Responsible alcohol service
  • Payment processing
  • Handling difficult customers
  • Team training and development
  • Food service

Timeline

Bartender

Spendic Club
03.2025 - Current

Customer Service/ Cashier/ Middle Cook

Quoddy Bay Lobster
06.2018 - 09.2019

Associate - Applied Science

Washington County Community College

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Cassidy Wilder