Cassidy Blevins
Laurel,DE
Summary
Versatile, results-driven people person who is not afraid to get their hands dirty. Experienced, creative and dependable team player who excels when tasked to solve problems; the "go-to". Measures success through business analytics and employee growth with a firm belief in positivity.
Overview
8
8
years of professional experience
1
1
Certification
Work History
FOH Manager
Iron Hill Brewery
07.2023 - Current
- Responsible for day-to-day Front of the House management and supervision for a $5,000,000 (annual) brewpub with a staff of more than 40
- Promotes guest loyalty program through personally training staff and developing a “champion” program empowering staff to lead by example
- Developed and maintains health and sanitation protocol for the restaurant and bar including detailed manuals for various job functions
- Responsible for budget-sensitive inventory replenishment
- Handles daily cash influx and internal financial record-keeping
- Emphasizes open communication with FOH and BOH staff, reducing unnecessary staff stress
- Uses industry software to assign employee schedule, ensuring all shifts are properly staffed
- Encourages a positive, collaborative environment for both FOH and BOH staff.
FOH Key Manager/Training Lead
Iron Hill Brewery
05.2023 - 07.2023
- Hands-on manager focused on guest growth and retention
- Navigated employee relationships and satisfaction
- Trained new bartenders, servers and server assistants on drink preparation, food presentation, product promotion, and sanitation protocols.
Bartender/Sales Lead
Iron Hill Brewery
01.2022 - 07.2023
- Worked to become a master of the craft
- Used extensive knowledge of beer, wine, and spirits to make informed recommendations to customers
- Promoted and sold industry-leading craft beers and guest loyalty program
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors
- Cultivated strong relationships with guests, developing many lasting relationship with the public and the bar
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Server Captain
Iron Hill Brewery
07.2021 - 07.2023
- Operated as the lead server for individual shifts responsible for server oversight and professionalism
- Cultivated management and sales skills while ensuring perfect dining experiences.
Medical Assistant
Kennedy Health Pain and Wellness Clinic
12.2020 - 03.2021
- Reported patient's x-ray findings with patients after discussing results with physician
- Charted and documented physician's daily logistics and profit margins
- Independently briefed patients on expectations, what the company does, its purpose, and how it applies to the patient
- Spoke privately with patients on how their experience has been with the company thus far and how we may be able to improve through the regenerative medicines the company offered, the patient's diet, as well as within their daily regime
- Performed diagnostic tests and cosmetic procedures such as the vascular and laser therapy
- Revised insurance inquiries and complications
- Scheduled the patient for future visits
- Obtained and documented patient medical history, vital signs and current complaints at intake
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Nurse Technician
Atlantic General Hospital
12.2018 - 01.2020
- Charged with the cleanliness and well-being/ safety of 7-10 patients at a time, while taking extra precautions to those of higher risks using fall alarms or wearing PPE
- Charted careful observations of patients along with any abnormalities in physical and or mental health, as with eating habits and daily activity, intake and outake, while reporting any changes to the nurse or charge nurse when necessary
- Maintained the timely standards when taking vital signs and blood sugars
- Effectively performed blood draws and EKGs when ordered
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
Caregiver
HomeInstead
09.2016 - 03.2017
- Supported clients to ensure their seven dimensions of well being were provided with patience and care
- Proficient with various Microsoft Office applications
- Exceptional ability to handle and cooperate with people in a personable and professional manner
- Often excels when placed in leadership positions during group projects and other team-based tasks
- Highly motivated, always actively seeking higher opportunities, and improving self through enriching experiences
- Clinical training in dementia, phlebotomy, and performing EKG
- Works well under pressure
- Able to work in a multidisciplinary team
- Heavy Labor
- Duty Delegation
- Guest Satisfaction
- Complex Problem-Solving
- Clear and Effective Communication.
Education
Associate of Arts - Elementary School Teaching
Delaware Technical And Community College - Owens
Georgetown, DE05.2025
Certificate - C.N.A
Sussex Technical High School
Georgetown, DE05.2017
Skills
- Proficient with various Microsoft Office applications
- Works well under pressure
- Able to work in a multidisciplinary team
- Duty Delegation
- Complaint Handling & Guest Satisfaction
- Complex Problem-Solving & Critical Thinking
- Effective Communication
- Clinical training in dementia, phlebotomy, and performing EKG
- Motivating & Engaging staff
- Positive Role Model and Mentor
- Differentiated Instruction
Certification
- First Aid and CPR Certified
- Stewards of Children Training
Professional Development
- EDC 150 Issues in Elementary Education
- EDC 120 Foundations of Literacy
- EDC 220 Parent/Family/School Interact
- MAT 251 Finite Math
- MAT 255 Business Statistics I
- MAT 129 Math for Health Sciences
- MAT 213 Math for Teachers III
Additional Information
I become an inexpendable asset no matter where life takes me. I prefer the term explorer when I review my work history. I am proud of my accomplishments as my skills can range from anywhere from culinary to retail, from nursing to teaching, from manual labor such as laying tile and painting houses to assisting with my uncle's garage and oiling up cars or ordering parts. I've even done some modeling as well as pursued the armed services in the past. I'm talented and more than capable of taking on whatever life may throw at me. As for now, I currently work in an award winning brewery (most awarded brewery east of the Mississippi in fact!) as a manger (number 2) that has over 20 different locations with more locations to come. Though it has been a pleasurable and insightful experience, I wish to dedicate more time to my family and seek a new chapter in life with a new career. With your help, I would like to tackle that challenge and get started as soon as I can. Thank you.
Timeline
FOH Manager
Iron Hill Brewery
07.2023 - Current
FOH Key Manager/Training Lead
Iron Hill Brewery
05.2023 - 07.2023
Bartender/Sales Lead
Iron Hill Brewery
01.2022 - 07.2023
Server Captain
Iron Hill Brewery
07.2021 - 07.2023
Medical Assistant
Kennedy Health Pain and Wellness Clinic
12.2020 - 03.2021
Nurse Technician
Atlantic General Hospital
12.2018 - 01.2020
Caregiver
HomeInstead
09.2016 - 03.2017
Associate of Arts - Elementary School Teaching
Delaware Technical And Community College - Owens
Certificate - C.N.A
Sussex Technical High School
- First Aid and CPR Certified
- Stewards of Children Training
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