Cassidy Granmo
Bend,OR
Summary
With over 10 years of experience in food and beverage and management, I am seeking a position focused on community growth through creativity, passion, and exceptional service. I specialize in fast-paced environments that require teamwork and innovative solutions. I work best when communication and connection are paramount to success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
BARISTA
Mt. Bachelor Ski Resort (High Volume)
11.2023 - Current
- Enhanced customer experience by crafting custom beverages and engaging in conversation.
- Maintained high efficiency and accuracy while preparing orders for customers.
- Managed inventory by ordering, delivering, and tracking supplies effectively.
- Streamlined operations during peak hours by delegating tasks among team members.
- Demonstrated reliability by consistently arriving on time for various shifts.
- Lifted shipments and maintained mobility for over nine hours daily.
- Trained new staff on product knowledge, including coffees, teas, and merchandise.
- Assisted in food preparation and table service as needed, showcasing versatility.
SERVER / BARTENDER
Boots Bar & Grill (High Volume)
05.2025 - 09.2025
- Enhanced customer loyalty by delivering exceptional service during peak hours.
- Mastered extensive menu, ensuring accurate allergen substitutions and customizations for patrons.
- Created innovative cocktail recipes, improving bar offerings for diverse clientele.
- Successfully served large groups of 10-30 guests, ensuring seamless experience.
- Executed bar opening and closing procedures, maintaining readiness for each shift.
SERVER
Pine Tavern Restaurant (Fine Dining)
10.2023 - 04.2024
- Enhanced service quality by efficiently managing multiple tables simultaneously.
- Boosted sales through extensive knowledge of menu items and promotions.
- Ensured order accuracy by coordinating closely with kitchen staff.
- Built strong customer relationships, fostering repeat business through exceptional hospitality.
SERVER / BARTENDER
Cecilia - (Brunch & Fine Dining)
01.2023 - 10.2023
- Enhanced customer satisfaction by leveraging extensive menu knowledge.
- Delivered exceptional cocktails while providing passionate customer service.
- Gained comprehensive restaurant insights through cross-training in various roles.
- Consistently worked early mornings, demonstrating reliability and enthusiasm.
- Processed customer transactions quickly and accurately while balancing the till.
- Pursued wine, liquor, and food education to elevate service quality.
OPERATIONS / CLIENT MANAGER
Nomadik Customs Luxury Vehicle Conversions
05.2021 - 11.2022
- Establish flourishing professional relationships with clients, partnered businesses, and employees as primary point of contact
- Create organization systems to track progress for employees that streamline with client requests
- Document and relay communication between clients, design team and build team
- Manage inventory and track costs per project for comparison with estimate and payment schedule
- Media Representative / Manager for trade shows and events
Skills
- Compassionate Communication
- Detail Awareness
- Constructive Organization
- Continuous Education
- Rapid Adaptability
- Personally Motivated
- Conflict Resolution
- Colleague Collaboration
Certification
Valid Oregon Alcohol Service Permit
Valid Oregon Food Handlers Card
Timeline
SERVER / BARTENDER
Boots Bar & Grill (High Volume)
05.2025 - 09.2025
BARISTA
Mt. Bachelor Ski Resort (High Volume)
11.2023 - Current
SERVER
Pine Tavern Restaurant (Fine Dining)
10.2023 - 04.2024
SERVER / BARTENDER
Cecilia - (Brunch & Fine Dining)
01.2023 - 10.2023
OPERATIONS / CLIENT MANAGER
Nomadik Customs Luxury Vehicle Conversions
05.2021 - 11.2022