Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassidy (sid) Billy

Marietta

Summary

Proven team collaborator and patient advocate, I excelled at Cedar Hill by enhancing patient satisfaction and safety. Leveraging strong customer service and empathy, I fostered positive relationships and maintained high hygiene standards. My reliability and attention to detail ensured accurate patient documentation and care, contributing significantly to the facility's operational efficiency.

Overview

2
2
years of professional experience

Work History

Team Member

Panera Bread
06.2023 - 03.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift

Server

Ellison Assisted Living and Memory Care
05.2022 - 01.2023

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

  • Served food and beverages promptly with focused attention to resident needs
  • Collaborated with team members during busy shifts for efficient workflow and excellent resident experiences
  • Cultivated warm relationships with residents
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

• Enhanced resident satisfaction by promptly attending to their needs and providing personalized service.

  • Maintained a clean and orderly dining area for an enjoyable resident experience

• Provided attentive service during high-volume periods without sacrificing attention to detail or resident rapport.

Nurses Assistant

Cedar Hill
02.2022 - 07.2022

•Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment

• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients

  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

•Cared for residents in assisted living facility and delivered high-quality support to meet needs.

• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment. •Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

• Helped clean and prepare patient consultation rooms to maintain hygiene standards

•Oversaw and maintained patients' rooms, group living areas, and nurse stations.

• Documented patient information and care activities in electronic health record.

• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls

Education

High School Diploma -

Warren Highschool
Barlow Ohio
05-2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Reliability and punctuality
  • cooking/food prep
  • computer skills

Timeline

Team Member

Panera Bread
06.2023 - 03.2024

Server

Ellison Assisted Living and Memory Care
05.2022 - 01.2023

Nurses Assistant

Cedar Hill
02.2022 - 07.2022

High School Diploma -

Warren Highschool
Cassidy (sid) Billy