Proven team collaborator and patient advocate, I excelled at Cedar Hill by enhancing patient satisfaction and safety. Leveraging strong customer service and empathy, I fostered positive relationships and maintained high hygiene standards. My reliability and attention to detail ensured accurate patient documentation and care, contributing significantly to the facility's operational efficiency.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Enhanced resident satisfaction by promptly attending to their needs and providing personalized service.
• Provided attentive service during high-volume periods without sacrificing attention to detail or resident rapport.
•Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients
•Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment. •Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Helped clean and prepare patient consultation rooms to maintain hygiene standards
•Oversaw and maintained patients' rooms, group living areas, and nurse stations.
• Documented patient information and care activities in electronic health record.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls