Cassie Arnell
Bloomington,IN
Overview
6
6
years of professional experience
Work History
Lead Bartender
Crazy Horse Tavern
11.2022 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Key Hourly Manager/ Server
Crazy Horse Tavern
01.2022 - Current
- Counted registers and cleaned and secured shop at end of shift.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Developed professional relationships to improve retention of key customers.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Child Care Worker
Speedway Baptist Daycare
09.2017 - 07.2022
- Communicated with parents regarding child's behavior, daily activities, and concerns.
- Supported children's emotional and social development by encouraging positive self-concepts and understanding of others.
- Taught children educational games to reinforce learning of alphabets and numbers.
- Developed healthy relationships with children to provide support and guidance in learning.
Education
Bachelor of Arts - Psychology, Criminal Justice
Indiana University Bloomington
Bloomington, IN05.2024
High School Diploma -
Speedway Senior High School
Speedway, IN05.2020
Skills
Basic Sign Language
Leadership
Active Listener
Analytical thinking
Communication with Difficult Temperaments
Timeline
Lead Bartender
Crazy Horse Tavern
11.2022 - Current
Key Hourly Manager/ Server
Crazy Horse Tavern
01.2022 - Current
Child Care Worker
Speedway Baptist Daycare
09.2017 - 07.2022
Bachelor of Arts - Psychology, Criminal Justice
Indiana University Bloomington
High School Diploma -
Speedway Senior High School