Cassie Arnold

• Answered client phone calls and booked appointments.
• Placed filter orders and created purchase orders.
• Made phone calls to our club members to schedule their free services.
• Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.

• Answer and book calls for clients.
• Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.

• Work and build relationships with customers and complete their transactions effectively and efficiently.

Perform necessary tasks at manager request.

• Greeted customers entering store and responded promptly to customer needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Stocked, tagged and displayed merchandise as required.