DEVON OVERSTREET
San Antonio,TX
Summary
Analytical and resourceful individual with a background in customer-facing communication and solution-based support across retail and field settings. Brings experience explaining products clearly, answering questions, and keeping customers informed while maintaining a professional, service-focused tone. Also offers a marketing foundation that supports clear messaging and a stronger customer experience.
Overview
3
3
Certifications
8
8
years of professional experience
Work History
Electrician
EMO’s Electric
San Antonio, TX
05.2019 - Current
- Install and wire 70 residential homes under master electrician supervision while following electrical codes and safety regulations.
- Install ceiling fans, lights, outlets, wall switches, and breaker boxes across residential projects.
- Run conduit and complete wiring layouts to support safe, code-compliant electrical work.
- Coordinate job plans with clients, site managers, and workers to clarify scope and resolve issues quickly.
- Troubleshoot electrical issues during installation to keep projects moving and reduce rework.
Customer Service/Sales Representative
Sam Ash Music Stores
San Antonio, TX
07.2018 - 03.2019
- Assisted an average of fifty customers daily by explaining musical instrument options and guiding purchase decisions.
- Promoted and marketed 20 musical lessons to support sales growth and deepen customer engagement.
- Delivered customer service by welcoming shoppers, validating receipts, and processing musical instrument and equipment sales.
- Handled and verified receipts for upwards of thousands of dollars while maintaining accurate transaction flow at the register.
- Applied customer needs analysis and product demonstration skills to match shoppers with appropriate instruments and equipment.
Education
Bachelor of Business Administration - Marketing
Texas A&M University-San Antonio
San Antonio, TX01-2025
Skills
- Photoshop
- InDesign
- Illustrator
- Excel
- PowerPoint
- Electrical code compliance
- Wiring installation
- Conduit installation
- Circuit troubleshooting
- Electrical safety protocols
- Customer needs analysis
- Product demonstration
Certification
Stukent Digital Marketing Certification
Timeline
Electrician
EMO’s Electric
05.2019 - Current
Customer Service/Sales Representative
Sam Ash Music Stores
07.2018 - 03.2019
Bachelor of Business Administration - Marketing
Texas A&M University-San Antonio