Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassie Askew

Belton,TX

Summary

Proven team player with a track record of enhancing customer and patient satisfaction through exceptional hospitality service and a friendly demeanor. Skilled in cash handling and optimizing productivity, I significantly contributed to team success and sales growth. Expert in maintaining high health and safety standards, demonstrating both hard and soft skills essential for operational excellence.

Overview

15
15
years of professional experience

Work History

Barista

Starbucks
05.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Deli Manager

HEB
09.2009 - 05.2024
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
  • Collaborated with store management to achieve overall operational goals, contributing to store success.
  • Increased deli sales by implementing innovative merchandising and promotional strategies.
  • Planned and executed promotions and special events in close collaboration with management.
  • Controlled expenses and boosted profitability by managing food and labor costs.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Optimized staffing levels according to business needs by analyzing daily sales data and adjusting schedules accordingly.

Oral Surgeon Assistant

Center For Oral Facial Surgery
01.2014 - 01.2015
  • Maintained a sterile operating environment, adhering to strict health and safety protocols.
  • Ensured timely follow-up appointments by coordinating schedules with patients and dental professionals alike.
  • Aided in successful surgical outcomes by accurately preparing instruments and equipment before each procedure.
  • Provided exceptional chairside assistance during extractions, implants, and other oral surgeries.
  • Educated patients on proper oral hygiene practices following surgery to minimize complications.
  • Coordinated with insurance companies to ensure accurate billing information was provided for patients'' claims.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Prepared and sterilized instruments and materials for use by dentists.
  • Prepared patient X-rays and images for review by dentist.
  • Scheduled and confirmed patient appointments.
  • Assisted in chair-side dental procedures by filling cavities and taking impressions.
  • Verified patient insurance eligibility and benefits.

Education

Associate of Applied Science - Surgical Technology

Temple College
Temple, TX
05.2027

Skills

  • Friendly and outgoing
  • Cash Handling
  • Hospitality service expertise
  • Team Leadership
  • Exceptional customer service
  • Retail Management
  • Ordering
  • inventory
  • scheduling
  • calling/verifying insurance
  • confirming appointments

Timeline

Barista

Starbucks
05.2024 - Current

Oral Surgeon Assistant

Center For Oral Facial Surgery
01.2014 - 01.2015

Deli Manager

HEB
09.2009 - 05.2024

Associate of Applied Science - Surgical Technology

Temple College

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Cassie Askew