Cassie Breazeale

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Conducted employee performance evaluations, providing constructive feedback for growth and development.
• Oversaw daily operations to maintain store cleanliness and organization.

Scanned Hallmark products at various locations to accurately document inventory.

• Oversaw daily operations, ensuring high standards of customer service and product quality.
• Implemented training programs, enhancing staff performance and operational efficiency.
• Streamlined inventory management processes, reducing waste and improving cost control.
• Fostered a positive work environment, promoting teamwork and employee engagement initiatives.
• Established relationships with suppliers, negotiating favorable terms to enhance profitability.
• Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Developed and implemented strategies to increase sales and profitability.

• Led daily operations, ensuring adherence to company standards and enhancing customer satisfaction.
• Managed inventory control processes, reducing waste and optimizing supply chain efficiency.
• Trained and mentored staff, fostering a positive work environment and improving team performance.
• Implemented new marketing strategies, increasing local brand recognition and driving sales growth.
• Conducted regular staff performance evaluations, supporting professional development through constructive feedback.
• Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
• Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Carefully interviewed, selected, trained, and supervised staff.
• Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
• Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
• Set clear expectations and created positive working environment for employees.
• Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
• Enhanced customer satisfaction through consistent delivery of high-quality food and service.
• Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
• Purchased adequate quantities of food, beverages, equipment, and supplies.